• Call Center Quality Assurance

    TEKsystems (Deerfield Beach, FL)
    Description The Customer Service department's Quality Assurance (QA) Contractor is responsible for evaluating recorded customer service and mechanical claim ... and onscreen activities for both Customer Service and Mechanical Claims agents, 15 per day. * Assess agent performance...least 1 year of experience in a call center quality assurance setting. * Strong attention to… more
    TEKsystems (09/06/25)
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  • Treasury - Senior Quality Analyst

    Bank of America (Miami, FL)
    Treasury - Senior Quality Analyst (Bilingual - English / Spanish (Portuguese a plus) Miami, Florida **To proceed with your application, you must be at least 18 ... 1+ years of experience working with customers (internal/external) + Experience interpreting quality assurance standards and procedures for the organization. +… more
    Bank of America (08/02/25)
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  • Analyst , Integration Quality

    Evolent (Tallahassee, FL)
    …members, providers + A minimum of 1 years of experience in technical quality assurance and database testing, medical benefits, provider, enrollment, and / ... for the culture. **What You'll Be Doing:** Job Description ** Analyst , Integration Quality ** Integration testing in the...or claims data. + Demonstrable experience with Testing, Writing Test… more
    Evolent (08/29/25)
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  • Appeals and Grievance Analyst

    Point32Health (FL)
    …is compliant with the regulatory requirements set-forth by NCQA (National Committee for Quality Assurance ), DOI (Dept of Insurance), CMS, DOL and any state ... leading not-for-profit health and well-being organization dedicated to delivering high- quality , affordable healthcare. Serving nearly 2 million members, Point32Health… more
    Point32Health (08/16/25)
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