- ADP (Schaumburg, IL)
- …following: + Bachelor's degree or equivalent in education and experience + Strong client relationship and interpersonal skills + Must be comfortable working in a ... performance-based and structured environment while demonstrating high ethical standards + Demonstrated ability to learn and apply basic concepts in new situations + Organizational skills including the ability to multi-task, set priorities, and follow up in a… more
- Highmark Health (Springfield, IL)
- …**JOB SUMMARY** This job implements and administers strategic activities related to client retention , growth, and profitability of existing accounts within the ... goals while managing risk to the organization. + Forecast and achieve annual retention goals and objectives to ensure growth and profitability goals are met or… more
- CIBC (Madison, IL)
- …proactive guidance, and display forward thinking tendencies to grow AUM and achieve optimal client retention . **Who you are:** + **You put our clients first.** ... visit CIBC.com (https://www.cibc.com/en/about-cibc.html) **What you'll be doing:** The Senior Client Service Manager provides high quality, high touch service to… more
- Paylocity (Schaumburg, IL)
- …call center experience + Successful experience in handling escalations and at-risk client retention efforts + Project management experience + Proficient in ... five days per week during designated work hours. Position Overview The Lead Client Services Ops provides operational initiative, guidance and support across a … more
- Paylocity (Schaumburg, IL)
- …outbound adherence, first call & case resolution, minimal escalations, and high client retention & satisfaction. + Leverage Resources - Appropriately leverage ... Account Manager, I play a pivotal role in resolving client payroll and HR system challenges while fostering exceptional...as the primary point of contact within a dedicated client support team, the Account Manager assumes full responsibility… more
- Sodexo (Chicago, IL)
- …. These roles are responsible for shaping and executing the strategic direction of client retention and account health efforts across a portfolio of high-value ... Strategic Leadership & Portfolio Oversight + Set the strategic vision for client retention and competitive rebids across all targeted accounts. + Develop and… more
- Paylocity (Schaumburg, IL)
- … Client Services Manager Ops play a pivotal role in ensuring client satisfaction and retention . They develop strategies to effectively address issues, ... functions. + Develop strategies and initiatives to enhance and maintain client satisfaction and retention . + Lead and manage a team of Executive Account Managers… more
- WTW (Chicago, IL)
- …provide an exceptional client experience, with a primary focus on direct client engagement and retention of that business. This includes engaging with sales ... (including acquisition due diligence) + Maximizes the profitability of the client account & drives retention of that business + In collaboration with the … more
- Cognizant (Chicago, IL)
- …positive client experience. A CRM's shared measures are margin, revenue, client satisfaction & employee retention . CRM role-specific measures are renewal win ... ** Client Relationship Manager-Banking & Financial Services** **Overview** Client Relationship Managers are key contributors to commercial side of Cognizant IT… more
- Cognizant (Chicago, IL)
- …positive client experience. A CRM's shared measures are margin, revenue, client satisfaction & employee retention . CRM role-specific measures are renewal ... **Overview** Client Relationship Managers are key contributors to the...of Cognizant's IT and Consulting Business. They support the Client Partner and act as business owners for assigned… more