- Grant Thornton (Downers Grove, IL)
- … experiences for the retention & expansion stage (post-sales) of the client journey + Analyzing customer insights (from external and internal clients) and ... will get the opportunity to design and optimize post-sale client experiences during the retention & expansion...Master's degree preferred + 4+ years of experience in client / customer experience design, digital marketing, or strategy… more
- CIBC (Madison, IL)
- …**Employment Type** Regular **Weekly Hours** 40 **Skills** Active Listening, Budget Preparation, Client Service , Customer Experience (CX), File Maintenance, ... CIBC, please visit CIBC.com (https://www.cibc.com/en/about-cibc.html) **What you'll be doing** As a ** Client Service Manager** , you will support Private Wealth… more
- MUFG (Chicago, IL)
- …our recruitment team will provide more details. **_Job Summary:_** VP and Team Lead of Client Service Reporting to the Head of GCIB Client Delivery ... -Transaction Banking for the Americas. The Team Lead of Client Service will be responsible for a...role is client centric servicing, focusing on client engagement, client retention , accuracy… more
- Paylocity (Meridian, IL)
- …our HCM platform and products, and a deep commitment to providing outstanding customer service . This role requires a unique balance of leadership, technical ... segment. You will play a pivotal role in ensuring client satisfaction and retention . You will develop...+ 2+ years of previous leadership experience in a customer service / customer relationship role +… more
- WTW (Chicago, IL)
- …Finance, Economics, or related field. + 2-5 years of proven experience in client success, customer service , or a technical support environment, ... client relationships to foster repeat business, ensuring high renewal rates/ customer retention . + Collaborate with the financial services industry team to… more
- Prime Therapeutics (Springfield, IL)
- …and/or relevant work experience; HS diploma or GED is required + 12 years of client service experience to include 7 years of account management in PBM or ... Prime's functional areas to enhance collaboration, and ensure delivery of exceptional service . The Assistant Vice President Client Engagement identifies needed… more
- PNC (Peoria, IL)
- …successful in this position. **Competencies** Banking Products, Business Acumen, Collaborating, Customer Experience Management, Customer Retention , Decision ... Description** + Develop and execute strategies to proactively drive Mass Affluent client acquisition, outreach and retention for purposes of generating revenue… more
- EFI Global (Chicago, IL)
- …as client retention . **ESSENTIAL FUNCTIONS and RESPONSIBILITIES** + Performs client renewal and Client Service Instruction preparation for assigned ... Client Services** to help drive growth and client retention , strengthen client relationships,...you. **PRIMARY PURPOSE** : To manage accounts of multiple client service programs or single large national… more
- First Student (IL)
- …for overseeing and ensuring that accounts are running efficiently, and customer service levels are managed to client expectations. + Oversee vehicle ... to take care of their needs + Daily customer management to include but not limited to day-to-day...to include but not limited to day-to-day operations, new client start-ups, client retention , and… more
- Paylocity (Schaumburg, IL)
- …and decision-making. Preferred . CPP, FPC, APA, and/or SHRM-CP certified . Experience in customer service or previous client interfacing role . Experience in ... platform as you grow with our team. The Benefits Client Service Representative will act as the...prioritizing issues, the Benefit Account Manager I delivers outstanding customer service . The role involves meeting performance… more