- Public Consulting Group (Springfield, IL)
- …documentation of client configurations, timelines, and deliverables. + Supports customer service and operations for clients: + initiative planning and ... across the public sector. To learn more, visit www.publicconsultinggroup.com . The Sr. Client Service Associate - Progress Track is responsible for the… more
- CIBC (Chicago, IL)
- …Regular **Weekly Hours** 40 **Skills** Analytical Thinking, Banking, Cash Flow Analysis, Client Service , Customer Experience (CX), Post-Sales Support, ... deliver a full- service experience to our high-net-worth clients. As a Client Service Advisor, you'll foster strong relationships with clients, support their… more
- C&W Services (Springfield, IL)
- …develops mutual performance objectives, financial targets and critical milestones. + Building evolving client retention strategies to stay in front of client ... + Develop annual operating budgets and periodic forecasts, responsible for full P&L, client retention , expansions, new logo growth in partnership with BD +… more
- Sharecare (Springfield, IL)
- …of this position is to enhance and nurture existing relationships resulting in client retention and identification of upsell (add-on business) opportunities and ... customer issues including resolution of technical and/or customer service problems in a timely manner...retention , growth and short-term tactical plans to ensure client satisfaction + Prepare, in collaboration with Director … more
- Highmark Health (Springfield, IL)
- … revenue performance. + Leverage KPI data to drive strategic focus on client retention , financial growth, and employee performance + Develops long-range ... Talent team to ensure the optimal staffing levels are maintained to meet client service expectations. Manage recruitment and resource planning efforts in… more
- PNC (Peoria, IL)
- …successful in this position. **Competencies** Banking Products, Business Acumen, Collaborating, Customer Experience Management, Customer Retention , Decision ... Description** + Develop and execute strategies to proactively drive Mass Affluent client acquisition, outreach and retention for purposes of generating revenue… more
- ADP (Schaumburg, IL)
- …including client satisfaction, client experience and product adoption across the client 's ADP portfolio. The CSE identifies customer risk and acts as an ... Success milestones and to ultimately drive long term retention and expansion of the client partnership...all components of their clients' contracts, including pricing components, service level agreements and the clients' service … more
- Paylocity (Schaumburg, IL)
- …and decision-making. Preferred . CPP, FPC, APA, and/or SHRM-CP certified . Experience in customer service or previous client interfacing role . Experience in ... platform as you grow with our team. The Benefits Client Service Representative will act as the...prioritizing issues, the Benefit Account Manager I delivers outstanding customer service . The role involves meeting performance… more
- Paylocity (Schaumburg, IL)
- …and decision-making. Preferred + CPP, FPC, APA, and/or SHRM-CP certified + Experience in customer service or previous client interfacing role + Experience in ... and prioritizing issues, the Account Manager I deliver outstanding customer service . The role involves meeting performance...first call & case resolution, minimal escalations, and high client retention & satisfaction. + Leverage Resources… more
- Acxiom (Springfield, IL)
- …clients, including upselling and cross-selling of related products, including accountability for client renewal and retention results. Ensures best practices are ... The Client Partner Senior Director serves as the primary...able to identify and recommend specific solutions to achieve customer 's desired objectives and outcomes. Holds direct responsibility for… more