- Grant Thornton (Downers Grove, IL)
- … experiences for the retention & expansion stage (post-sales) of the client journey + Analyzing customer insights (from external and internal clients) and ... will get the opportunity to design and optimize post-sale client experiences during the retention & expansion...Master's degree preferred + 4+ years of experience in client / customer experience design, digital marketing, or strategy… more
- MUFG (Chicago, IL)
- …our recruitment team will provide more details. **_Job Summary:_** VP and Team Lead of Client Service Reporting to the Head of GCIB Client Delivery ... -Transaction Banking for the Americas. The Team Lead of Client Service will be responsible for a...role is client centric servicing, focusing on client engagement, client retention , accuracy… more
- Paylocity (Meridian, IL)
- …our HCM platform and products, and a deep commitment to providing outstanding customer service . This role requires a unique balance of leadership, technical ... segment. You will play a pivotal role in ensuring client satisfaction and retention . You will develop...+ 2+ years of previous leadership experience in a customer service / customer relationship role +… more
- Prime Therapeutics (Springfield, IL)
- …and/or relevant work experience; HS diploma or GED is required + 12 years of client service experience to include 7 years of account management in PBM or ... Prime's functional areas to enhance collaboration, and ensure delivery of exceptional service . The Assistant Vice President Client Engagement identifies needed… more
- PNC (Peoria, IL)
- …successful in this position. **Competencies** Banking Products, Business Acumen, Collaborating, Customer Experience Management, Customer Retention , Decision ... Description** + Develop and execute strategies to proactively drive Mass Affluent client acquisition, outreach and retention for purposes of generating revenue… more
- EFI Global (Chicago, IL)
- …as client retention . **ESSENTIAL FUNCTIONS and RESPONSIBILITIES** + Performs client renewal and Client Service Instruction preparation for assigned ... Client Services** to help drive growth and client retention , strengthen client relationships,...you. **PRIMARY PURPOSE** : To manage accounts of multiple client service programs or single large national… more
- First Student (IL)
- …for overseeing and ensuring that accounts are running efficiently, and customer service levels are managed to client expectations. + Oversee vehicle ... to take care of their needs + Daily customer management to include but not limited to day-to-day...to include but not limited to day-to-day operations, new client start-ups, client retention , and… more
- Paylocity (Schaumburg, IL)
- …and decision-making. Preferred . CPP, FPC, APA, and/or SHRM-CP certified . Experience in customer service or previous client interfacing role . Experience in ... platform as you grow with our team. The Benefits Client Service Representative will act as the...prioritizing issues, the Benefit Account Manager I delivers outstanding customer service . The role involves meeting performance… more
- Acxiom (Springfield, IL)
- …, including upselling and cross-selling of related products, including accountability for client renewal and retention results. Ensures best practices are ... The Client Partner - Enterprise Account role serves as...Demonstrates product features beyond central functionality to help the customer achieve specific business results and maximum value from… more
- EFI Global (Springfield, IL)
- …as client retention . **ESSENTIAL FUNCTIONS and RESPONSIBILITIES** + Performs client renewal and Client Service Instruction preparation for assigned ... you. **PRIMARY PURPOSE** : To manage accounts of multiple client service programs or single large national...and to manage program procedures and processes that impact customer satisfaction ensuring consistency in process within the account… more