- BrightView (Elmhurst, IL)
- …business-related field or equivalent experience. + Minimum of 3 years of prior customer service , management, and leadership experience with an organization in ... the primary contact for clients. This role builds long-term relationships that fosters client satisfaction and retention , grows the portfolio the right way… more
- HUB International (Chicago, IL)
- …$1,000,000 in revenue, depending on the complexity or number of accounts. + Provide quality customer service to existing accounts with a goal of 93% retention ... You will be responsible for a high level of service and understanding of our client 's business...Excellent oral and written English communications skills. + Superior customer service and problem-solving skills. + Demonstrated… more
- Deloitte (Chicago, IL)
- …delivery teams and staff in local offices. The team Our Sales & Service offering drives global customer transformation by designing and implementing innovative ... Configure, Price, Quote (CPQ) Manager Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative strategies,… more
- Bank of America (Chicago, IL)
- …* Customer Service Management * Performance Management * Coaching * Customer and Client Focus * Talent Development * Risk Management * Sales Performance ... client traffic, engaging and appropriately routing clients, and fostering client retention * Manages business results through formalized management routines… more
- Bank of America (Chicago, IL)
- …* Customer Service Management * Performance Management * Coaching * Customer and Client Focus * Talent Development * Risk Management * Sales Performance ... client traffic, engaging and appropriately routing clients, and fostering client retention * Manages business results through formalized management routines… more
- R1 RCM (Chicago, IL)
- …reference ability. + Ensure proactive issue resolution and continuous improvement in service delivery. + Ensure steady state client satisfaction through ... This role ensures alignment with enterprise goals, manages P&L, drives measurable client value, and fosters a high-performing team culture. The Site Executive plays… more
- Citigroup (Orland Park, IL)
- …opportunities to grow portfolio. + Proactively source, acquire and expand high value customer relationship by maximizing sale and service opportunities. + Refer ... discovery and profiling skills. + Anticipate the complex financial needs of the client and offer solutions through a wide range of products, services and tools… more
- Citigroup (Oakbrook Terrace, IL)
- …opportunities to grow portfolio. + Proactively source, acquire and expand high value customer relationship by maximizing sale and service opportunities. + Refer ... discovery and profiling skills. + Anticipate the complex financial needs of the client and offer solutions through a wide range of products, services and tools… more
- SHI (Springfield, IL)
- …sellers and customer success managers, to ensure a unified approach to service delivery and client engagement. + Contribute to practice development by ... development of Statements of Work (SOWs) in alignment with client needs and business objectives, driving revenue growth by...clients and partners, ensuring high levels of satisfaction and retention . + Demonstrate deep expertise in Service … more
- Charles Schwab (Chicago, IL)
- …and implements effective strategies/tactics which enhance consultant skill development, enhance client outcomes, and accelerate market growth and retention . + ... & Consulting Team play a critical role in enhancing the branch network's client engagement skills. The Wealth Management Coach & Consultants (WMCCs) primary role is… more