- Sedgwick (Springfield, IL)
- …**PRIMARY PURPOSE** : To determine account management strategies related to client service plans; to be responsible for retention of existing clients, ... + Performs client renewal, contract revision, and Client Service Instruction preparation for complex programs....follow up for assigned clients. + Resolves all major customer service issues. + Identifies and solicits… more
- Cognizant (Chicago, IL)
- … expectations are met. You are evaluated based on are margin, revenue, and client satisfaction and retention . **Work model:** We believe hybrid work is the ... **About the Role** We are seeking a seasoned Client Relationship Manager (CRM) to join our retail...of new, renewal, and expansion opportunities. + Understand the customer 's specific business needs and apply service /… more
- Highmark Health (Springfield, IL)
- …and selling new products and services to existing accounts to ensure retention and growth of profitable business. **HNAS (Health Now Administrative Services)** ... RESPONSIBILITIES** + Review new products, services, capabilities, and technologies with the client in order to sell assigned product lines, renewals and add-on sales… more
- World Insurance Associates, LLC. (Arlington Heights, IL)
- … customer service to external and internal clients to ensure client satisfaction and retention . Primary Responsibilities + Supports lead servicer in ... Position Summary The Associate Client Representative supports the daily management of a...and manages workflow to ensure effective, timely, and efficient service delivery. + Works to achieve stated objectives and… more
- Publicis Groupe (West Chicago, IL)
- … Customer Services Representative (CSR) will be responsible for providing excellent customer service to automotive dealer clients within an assigned territory ... by servicing the Epsilon product line within existing customer base to ensure customer retention...bring with you:** + 1 - 2 Years of Customer Service experience + Manage territory activity… more
- Compass Group, North America (Bloomingdale, IL)
- …performance and increase profitability (Owners Business Plan) + Coordinate efforts to improve the customer retention and client experience at the point of ... Interested in joining our team? You bring the enthusiasm, customer service , and commitment; we'll supply the...Summary** **Key Responsibilities:** + Responsible for site visits and client retention + Assist branches with grand… more
- Wolters Kluwer (Chicago, IL)
- …expertise and customer -centric approach will directly contribute to client satisfaction, retention , and long-term value realization. **Work Arrangement** ... **Senior Customer Service Technical Specialist (Account Manager-CSAM)...escalations. + Serve as a trusted technical advisor to customer stakeholders and internal teams. + Align client… more
- Robert Half Office Team (Rock Island, IL)
- …responsibility. They are seeking a Customer Support Representative to join their Customer Service Center. This role provides a unique opportunity to make a ... Description About the Organization: Our client is a highly respected organization in the...meaningful impact by delivering exceptional service and support to customers. About the Role: As… more
- Forrester (Chicago, IL)
- …difficult internal and external business challenges; and delivering exceptional client service resulting in high client retention . + Experience in ... customer challenges and offer solutions that drive satisfaction, retention , and additional enrichment opportunities. **Job Description:** + Strengthen the… more
- ECP (Chicago, IL)
- …to detail, resourcefulness, and a strong ability to multitask + Superior internal/external customer service and strong collaboration skills + Early adopter of ... spotlight success stories, and facilitate case studies to amplify customer voice + Take client satisfaction to...Success/Inside Sales: 2-5 years in roles like CSM, SDR, retention , or customer growth-especially in high-volume outreach… more