- Paylocity (Schaumburg, IL)
- …and decision-making. Preferred + CPP, FPC, APA, and/or SHRM-CP certified + Experience in customer service or previous client interfacing role + Experience in ... and prioritizing issues, the Account Manager I deliver outstanding customer service . The role involves meeting performance...first call & case resolution, minimal escalations, and high client retention & satisfaction. + Leverage Resources… more
- Acxiom (Springfield, IL)
- …clients, including upselling and cross-selling of related products, including accountability for client renewal and retention results. Ensures best practices are ... The Client Partner serves as the primary post-sale point...able to identify and recommend specific solutions to achieve customer 's desired objectives and outcomes. Holds direct responsibility for… more
- Paylocity (Schaumburg, IL)
- …and motivating sales teams (Preferred) + Excellent B2B sales and customer service , and customer retention experience + Strong recruitment, development, ... new possibilities. Position Overview: Reporting to the Director of Client Consulting, the Current Client Consulting (CCC)...the Director of Client Consulting, the Current Client Consulting (CCC) Manager plays an important role within… more
- Cognizant (Chicago, IL)
- … expectations are met. You are evaluated based on are margin, revenue, and client satisfaction and retention . **Work model:** We believe hybrid work is the ... **About the Role** We are seeking a seasoned Client Relationship Manager (CRM) to join our retail...of new, renewal, and expansion opportunities. + Understand the customer 's specific business needs and apply service /… more
- Highmark Health (Springfield, IL)
- …personnel to ensure the resolution of issues related to benefit interpretations, customer service inquiries, claims adjudication, benefits issues, membership and ... cultivates and maintains efficient working relationships with key internal areas, such as Customer Service Operations (Claims, Dental Benefits, Customer … more
- Datavant (Springfield, IL)
- …combined with communications and project management skills. They are key to successful customer retention and project success. **You will:** + Lead the Datavant ... educational and life experiences to realize our bold vision for healthcare. The Client Success Manager is part of the Datavant organization and is responsible for… more
- ARAMARK (Skokie, IL)
- … client retention action plans to address loss of client engagement (no-buy), repeated service issues (unresolved/repetitive delivery & service ... providing care in a variety of healthcare settings. The Customer Service Representative position is responsible for...with other roles within the operations team to support client objectives and provide effective solutions to customer… more
- CVS Health (Springfield, IL)
- …customer satisfaction. + Provides guidance, support, and mentorship to junior client service support consultants by assisting with training initiatives, ... support and consultation for the EAP On-Site Counseling Program, ensuring customer satisfaction and successful utilization of the EAP On-Site product, services,… more
- Compass Group, North America (Bloomingdale, IL)
- …performance and increase profitability (Owners Business Plan) + Coordinate efforts to improve the customer retention and client experience at the point of ... Interested in joining our team? You bring the enthusiasm, customer service , and commitment; we'll supply the...Summary Key Responsibilities: + Responsible for site visits and client retention + Assist branches with grand… more
- Robert Half Office Team (Rock Island, IL)
- …responsibility. They are seeking a Customer Support Representative to join their Customer Service Center. This role provides a unique opportunity to make a ... Description About the Organization: Our client is a highly respected organization in the...meaningful impact by delivering exceptional service and support to customers. About the Role: As… more