• Principal Customer Success Manager

    MongoDB (Chicago, IL)
    …the increased adoption of MongoDB products and features like vector search, and the retention of the customer 's MongoDB install base.While doing so, this role ... capacity + 12+ years relevant experience in CS, AM, Client Services, or similar customer -facing roles +...Customer -focused mindset with a commitment to delivering exceptional service and building long-term relationships with key accounts +… more
    MongoDB (09/27/25)
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  • Customer Success Technical Architect-…

    Confluent (Springfield, IL)
    …interpersonal skills, customer -centric attitude, ability to deal with critical customer situations + Strong service delivery, time, project and priority ... and delivering results across multiple initiatives such as driving expansion, customer satisfaction, feature adoption, and retention + Collaborative spirit,… more
    Confluent (07/03/25)
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  • Head of Customer Relationship Marketing,…

    PNC (Chicago, IL)
    …growth and retention which includes the onboarding journey for new client , supporting the portfolio and payments strategy and driving the marketing strategy for ... to modernize our Tech stack, transform marketing capabilities, and deliver best in class customer experience. We are accelerating our role as a growth driver for the… more
    PNC (09/23/25)
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  • Senior Customer Success Technical Architect…

    Confluent (Springfield, IL)
    …and delivering results across multiple initiatives such as driving expansion, customer satisfaction, feature adoption, and retention + Collaborative spirit, ... United States **Employment Type:** FullTime **Location Type:** Remote **Department** Customer Solutions **Compensation:** $181.8K - $213.7K * Offers Equity _At… more
    Confluent (09/17/25)
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  • Customer Success Manager (CSM) - SAP…

    SAP (Chicago, IL)
    …and strategy/tools/process. + Enhance skills around your solution portfolio, managing customer retention , and driving value realization. + Receive onboarding ... **SAP Customer Experience (CX)** - Knowledge of e-commerce, sales, customer service , and marketing processes. **SAP Business Transformation Management… more
    SAP (07/18/25)
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  • Food Service Director

    ARAMARK (Sterling, IL)
    …opportunities to implement new products and services which support sales growth and client retention Additional Responsibilities Manage the front of the house of ... rapport for mutually beneficial business relationships Ability to demonstrate excellent customer service using Aramark's standard model Ability to maintain an… more
    ARAMARK (09/06/25)
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  • Food Service Director

    ARAMARK (Chicago, IL)
    …opportunities to implement new products and services which support sales growth and client retention Additional Responsibilities Manage the front of the house of ... rapport for mutually beneficial business relationships Ability to demonstrate excellent customer service using Aramark's standard model Ability to maintain an… more
    ARAMARK (08/08/25)
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  • Service Program Manager

    GE HealthCare (IL)
    …for all service program operations, developing a strategy to ensure client retention , responsive to customer issues/escalations, and growth through ... Service Program Manager, you will drive overall client satisfaction based on consistent delivery of a total...for assigned contracts . Interact with members of the customer service , parts & transactional services, field… more
    GE HealthCare (09/26/25)
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  • Customer Success Manager, Biopharma

    Datavant (Springfield, IL)
    …to realize our bold vision for healthcare. We are looking for an experienced Customer Success pro who thrives in a fast-paced environment. Customer success is ... can drive success for our customers. This role includes responsibilities for Customer Success outcomes (eg, value realization, customer satisfaction, renewals,… more
    Datavant (09/20/25)
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  • Vice President of Customer Success…

    Fooda (Chicago, IL)
    …with overall business objectives, ensuring executional excellence, and optimizing the client journey from onboarding to renewal. You will oversee go-to-market ... who thrives in fast-paced environments and is passionate about building scalable, customer -centric operations. This role will require up to 25% travel across Fooda's… more
    Fooda (08/01/25)
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