- Sodexo (Chicago, IL)
- …preferred. + 10+ years of progressive leadership experience in client retention , strategic account management, or customer success. + Proven track record ... responsible for shaping and executing the strategic direction of client retention and account health efforts across...leading competitive rebids and retention strategies in complex, B2B service environments.… more
- Capital One (Springfield, IL)
- Strategic Customer Development Manager, Northern CA - Business Cards & Payments (Remote-Eligible) **Strategic Customer Development Manager, Northern CA - ... that embraces bold ideas, fosters collaborations and delivers great customer experiences. Business Cards and Payments is one of...Manage a portfolio of clients with key focus on retention , growth and risk management + Analyze the company's… more
- ISC2 (Springfield, IL)
- …**This position is not available to residents of** **California** **.** **Responsibilities** ** Customer Retention & Success** + Serve as the primary point ... Summary** The Customer Success Account Manager is responsible for driving customer satisfaction, retention , and growth across assigned accounts. You will… more
- ECP (Chicago, IL)
- …to detail, resourcefulness, and a strong ability to multitask + Superior internal/external customer service and strong collaboration skills + Early adopter of ... spotlight success stories, and facilitate case studies to amplify customer voice + Take client satisfaction to...Success/Inside Sales: 2-5 years in roles like CSM, SDR, retention , or customer growth-especially in high-volume outreach… more
- MongoDB (Chicago, IL)
- …the increased adoption of MongoDB products and features like vector search, and the retention of the customer 's MongoDB install base.While doing so, this role ... capacity + 12+ years relevant experience in CS, AM, Client Services, or similar customer -facing roles +...Customer -focused mindset with a commitment to delivering exceptional service and building long-term relationships with key accounts +… more
- Deloitte (Chicago, IL)
- …the value of their brands and building marketing strategies to drive profitable customer growth and retention + Developing commerce strategies and supporting ... Join Deloitte to make a lasting impact by shaping client strategies and leading transformative change that benefits businesses...business cases that enhance customer acquisition and retention , fueling sustainable revenue… more
- Wolters Kluwer (Springfield, IL)
- …Lead coordination efforts between clients and internal teams to ensure seamless service delivery. + Regularly assess customer satisfaction and implement ... Advanced Client Management: Proficiency in nurturing and maintaining deep client relationships, customer advocacy, and engagement within post-sales or… more
- Confluent (Springfield, IL)
- …and delivering results across multiple initiatives such as driving expansion, customer satisfaction, feature adoption, and retention + Collaborative spirit, ... United States **Employment Type:** FullTime **Location Type:** Remote **Department** Customer Solutions **Compensation:** $220.2K - $258.8K * Offers Equity _At… more
- LinkedIn (Chicago, IL)
- …and advocate. + Helping Customers realize value from their investment. + Partnering on customer retention and expansion. The Sr. CSM will partner with various ... operational priorities, leading to full business value. + Utilize client usage and industry metrics to derive insights and... information to identify product or growth opportunities in service of customer value + Influential verbal… more
- GE Aerospace (Bloomington, IL)
- …: Proven ability to manage customer relationships and drive success. + ** Customer service mindset** : Passion for delivering exceptional customer ... solutions. You will act as the primary owner of customer relationships, managing the adoption, retention , and...+ ** Customer Engagement** : Conduct consistent, professional customer cadences with assigned client groups, aligned… more
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