- Forrester (Chicago, IL)
- …difficult internal and external business challenges; and delivering exceptional client service resulting in high client retention . + Experience in ... customer challenges and offer solutions that drive satisfaction, retention , and additional enrichment opportunities. **Job Description:** + Strengthen the … more
- Abbott (Abbott Park, IL)
- …with customer accounts, focusing on improving economic profitability, increasing customer loyalty, securing retention , and driving value expansion. + Act ... and Sales Specialist teams; Value Expansion Representatives; Area/ Regional Marketing; Customer Support Center and Technical Service ; and Finance. This… more
- Walgreens (Deerfield, IL)
- …support while focusing on patient experience. This individual manages a team of client -facing B2B Customer Success professionals, develops strategies to enhance ... customer satisfaction, drive initiatives that promote customer loyalty and retention , and ensures value...Customer Success that are associated with account operations, client services, activation and maintenance of relationships for B2B… more
- Confluent (Springfield, IL)
- …interpersonal skills, customer -centric attitude, ability to deal with critical customer situations + Strong service delivery, time, project and priority ... and delivering results across multiple initiatives such as driving expansion, customer satisfaction, feature adoption, and retention + Collaborative spirit,… more
- Prime Therapeutics (Springfield, IL)
- …report to this position + Demonstrated ability to focus on customer service while providing for quality assurance in client solutions + Ability to ... execution of service delivery, focusing on growth, client satisfaction and retention , as well as...improvement, customer compliments, successful interventions that improve client experience, concierge service performance, etc. +… more
- SAP (Chicago, IL)
- …and strategy/tools/process. + Enhance skills around your solution portfolio, managing customer retention , and driving value realization. + Receive onboarding ... **SAP Customer Experience (CX)** - Knowledge of e-commerce, sales, customer service , and marketing processes. **SAP Business Transformation Management… more
- ARAMARK (Chicago, IL)
- …opportunities to implement new products and services which support sales growth and client retention Additional Responsibilities Manage the front of the house of ... rapport for mutually beneficial business relationships Ability to demonstrate excellent customer service using Aramark's standard model Ability to maintain an… more
- Whitsons Culinary Group (Burbank, IL)
- …such as food cost, labor cost and operating expenses while providing exceptional customer service . + Manages all purchasing and utilization of government ... in management team meetings, interfaces with Vendors and key service users within client organization. + Ensures...new products and services which support sales growth and client retention + Monthly or bi-monthly communications… more
- City Wide Facility Solutions (Chicago, IL)
- … client -focused leader responsible for the business operations of an assigned client service area, managing a million-dollar+ book of business. In this ... you will do + Manage all aspects of assigned client relationships, including client retention ,...solutions and/or products. + Formulate and manage an effective service strategy and schedule tailored to each client… more
- Wolters Kluwer (Springfield, IL)
- …and high-impact customer issues. + Strategize and execute sophisticated customer retention and upselling initiatives. + Provide deep strategic insights ... customer experience strategy. + Maintain and enhance exceptional client relationships through expert-level engagement. **Additional Information** Wolters Kluwer… more