- Wolters Kluwer (Springfield, IL)
- …Lead coordination efforts between clients and internal teams to ensure seamless service delivery. + Regularly assess customer satisfaction and implement ... Advanced Client Management: Proficiency in nurturing and maintaining deep client relationships, customer advocacy, and engagement within post-sales or… more
- Confluent (Springfield, IL)
- …and delivering results across multiple initiatives such as driving expansion, customer satisfaction, feature adoption, and retention + Collaborative spirit, ... United States **Employment Type:** FullTime **Location Type:** Remote **Department** Customer Solutions **Compensation:** $220.2K - $258.8K * Offers Equity _At… more
- LinkedIn (Chicago, IL)
- …and advocate. + Helping Customers realize value from their investment. + Partnering on customer retention and expansion. The Sr. CSM will partner with various ... operational priorities, leading to full business value. + Utilize client usage and industry metrics to derive insights and... information to identify product or growth opportunities in service of customer value + Influential verbal… more
- CH Robinson (Chicago, IL)
- …a **Key** ** Customer Success** **Manager** is responsible for growth and retention of key and strategic accounts. You will ensure our customers are deriving ... maximum value and utilization from our technology and services via relationship-focused client management. As the primary point of accountability, you will develop… more
- PNC (Chicago, IL)
- …As a Product Owner III within PNC's Balance Sheet Analytics & Modeling Customer Data Management organization, you will be based in Pittsburgh, PA, Cleveland, OH ... Controls, Survivorship & Restriction Frameworks, Party Merge, Derivations, Data Retention , History, Error Logging) Present business requirements to cross-program,… more
- Fooda (Chicago, IL)
- …with overall business objectives, ensuring executional excellence, and optimizing the client journey from onboarding to renewal. You will oversee go-to-market ... who thrives in fast-paced environments and is passionate about building scalable, customer -centric operations. This role will require up to 25% travel across Fooda's… more
- City Wide Facility Solutions (Chicago, IL)
- … client -focused leader responsible for the business operations of an assigned client service area, managing a million-dollar+ book of business. In this ... you will do + Manage all aspects of assigned client relationships, including client retention ,...solutions and/or products. + Formulate and manage an effective service strategy and schedule tailored to each client… more
- Highmark Health (Springfield, IL)
- …accounts. + Provide strategic leadership to the Sales, Account Management and Client Service team as applicable, including determining team and department ... and direction to a team of Sales Executives and Client Managers as well as directly selling new business,...existing accounts. This role is also responsible for account retention and service to our customers across… more
- Highmark Health (Springfield, IL)
- …electronic data interchange and electronic funds transfer. Collaborate with sales and customer service to respond to client /broker/member inquiries regarding ... care and service to members and provide recommendations to internal customer supporting quality improvement programs. Train dental office staff and providers on… more
- City Wide Facility Solutions (Chicago, IL)
- …team, reliable problem-solver. + MS Office, Internet skills required. Success Measurement + Client Satisfaction: 95%+ client retention , <5% complaint rate + ... respect, inspires others to excel, and takes personal responsibility for upholding client commitments and delivering exceptional service . ESSENTIAL PROFILE &… more