- Sodexo (Chicago, IL)
- …leader, you will drive strategic growth, financial performance, and best-in-class service delivery, collaborating with senior leadership, client partners, and ... a culture of innovation, accountability, and inclusion. + **Guest Experience & Service Innovation** + Elevate customer experience standards, ensuring seamless… more
- Prime Therapeutics (Springfield, IL)
- …partners in the client organization and strive to deliver a superior, retention focused customer experience; support the positioning of Prime as a strategic ... within assigned health plan/s; effectively support contract renewal activities, retention , and the implementation of assigned client ...diploma or GED is required * 5 years of client service experience in healthcare or insurance,… more
- Trustmark (Lake Forest, IL)
- …Ensure data integrity, security, and compliance across platforms and business units. ** Client Relations & Retention ** + Build executive-level relationships with ... and execution for enrollment solutions, benefits administration technology, and client engagement services. Combines revenue generation, strategic partnerships, … more
- ADP (IL)
- …and PX usage metrics. + Increase in self- service resolutions and customer satisfaction. + Demonstrated impact on retention and expansion outcomes. **YOU'LL ... **WorkForce Software, an ADP company, is hiring a Digital Customer Experience & Community Marketing Business Partner** **Applications for this role will be accepted… more
- Citigroup (Chicago, IL)
- …+ 2-4 years relevant experience + Required Skills: + Experience with face-to-face customer service , digital engagement and basic sales/referrals + Open, ... benefits, fees, etc.) demonstrating positive, can- do attitude and customer first culture. + Provide exceptional service ...client service orientation and desire to help customers is required… more
- S&P Global (IL)
- …+ 5 or more years of professional experience working in sales, marketing or customer service in the automotive industry + Prior management experience leading and ... & Retention ** + Lead account and revenue retention efforts with a focus on customer ...product functionalities and advocate for additional services aligned with client needs. + ** Customer Expansion & Growth**… more
- RELX INC (Springfield, IL)
- …virtual) for a curated subscriber account list of 200+ accounts + Provide comprehensive customer service to existing users, including by not limited to: light ... a medium-large book of business and make sure adoption, retention and overall client satisfaction is consistently...retention strategies and best practices for the overall Customer Experience + Technical tracking of all activity via… more
- S&P Global (Chicago, IL)
- …contact, responsible for collaborating across internal functions to deliver a cohesive customer experience. They deeply understand the client business strategies ... client insights and identify opportunities for growth and retention , unlocking a value for both our customers and... needs, making warm introductions as needed - Provide client feedback to inform product roadmap and service… more
- HNTB (Chicago, IL)
- …staff reporting; and support for performance and compensation reviews. + Partners with Client Service Leaders and pursuit champions to assist with business ... passionate about the aviation industry and are keen to significantly improve customer experience through innovation and design. This position will support business… more
- PNC (Peoria, IL)
- …Public Speaking, Relationship Building, Relationship Management **Competencies** Coaching Others, Customer Experience Management., Customer Retention , ... an investment and insurance book of business. Owns the client experience, efficiently handling sales and service ,...in this position. **Preferred Skills** Client Prospecting, Client Relationship Building, Credit Risk Analysis, Customer … more