- Deloitte (Chicago, IL)
- …delivery teams and staff in local offices The Team Our Sales & Service offering drives global customer transformation by designing and implementing innovative ... Flexible Consumption Revenue Recognition Implementation Senior Consultant Our Deloitte Customer team empowers organizations to build deeper relationships with… more
- University of Iowa Community Credit Union (Rockford, IL)
- …recommendations to the Portfolio Management team where appropriate.16. Provides excellent customer service to clients' questions to provide appropriate answers ... of contact for agency book rolls driving growth through service and retention .7. Gains knowledge to analyze...Gains knowledge to analyze and interpret new and existing client 's insurance needs based on their specific circumstances.8. Seeks… more
- SAP (Chicago, IL)
- …and strategy/tools/process. + Enhance skills around our solution portfolio, managing customer retention , and driving value realization. + Receive onboarding ... customer lifecycle-including pre-sales, solutioning, procurement, contract renewals, and retention -with a focus on long-term value creation. + Skilled at… more
- Bank of America (Northbrook, IL)
- …* Customer Service Management * Performance Management * Coaching * Customer and Client Focus * Talent Development * Risk Management * Sales Performance ... traffic, engaging and appropriately routing clients, and fostering client retention * Manages business results through...of reporting authority to achieve shared goals * Proven customer service skills and the ability to… more
- BMO Financial Group (Chicago, IL)
- … relationships to relationship managers for future revenue generation and to support customer retention efforts. + Acts as first level of escalation for ... qualification and adjudication standards, policies, and procedures. + Strong interpersonal, sales, customer service , and negotiation skills. + Deep knowledge and… more
- BrightView (Elmhurst, IL)
- …business-related field or equivalent experience. + Minimum of 3 years of prior customer service , management, and leadership experience with an organization in ... the primary contact for clients. This role builds long-term relationships that fosters client satisfaction and retention , grows the portfolio the right way… more
- Robert Half Office Team (Rosemont, IL)
- …to ensure satisfaction and drive revenue growth. If you have a strong background in customer service and supply chain management, we encourage you to apply. This ... address any concerns. * Proactively implement strategies to enhance customer retention and satisfaction. Requirements * At...Requirements * At least 2 years of experience in customer service , account management, or a related… more
- HUB International (Chicago, IL)
- …$1,000,000 in revenue, depending on the complexity or number of accounts. + Provide quality customer service to existing accounts with a goal of 93% retention ... You will be responsible for a high level of service and understanding of our client 's business...Excellent oral and written English communications skills. + Superior customer service and problem-solving skills. + Demonstrated… more
- R1 RCM (Chicago, IL)
- …reference ability. + Ensure proactive issue resolution and continuous improvement in service delivery. + Ensure steady state client satisfaction through ... This role ensures alignment with enterprise goals, manages P&L, drives measurable client value, and fosters a high-performing team culture. The Site Executive plays… more
- Bank of America (Calumet City, IL)
- …* Customer Service Management * Performance Management * Coaching * Customer and Client Focus * Talent Development * Risk Management * Sales Performance ... client traffic, engaging and appropriately routing clients, and fostering client retention * Manages business results through formalized management routines… more
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