- BrightSpring Health Services (Albany, NY)
- …fully remote, outside of the territory. Required: 3 or more years' experience in client management ( customer service ) or sales in Long-Term Care. We ... process to include maintaining documents for such review.* Documents Client retention , upselling activities, and interactions, in...Care or related industries* Desired: previous experience in a client management, customer service , or… more
- Paylocity (Rochester, NY)
- …our HCM platform and products, and a deep commitment to providing outstanding customer service . This role requires a unique balance of leadership, technical ... expertise, process management, and soft skills to be effective. Client Service Manager Ops works with a...+ 2+ years of previous leadership experience in a customer service / customer relationship role +… more
- Allied Universal (New York, NY)
- …or exceed operational goals by providing high-quality, professional, competent, and committed service and an outstanding client and employee experience. To ... + Lead with professionalism and precision to deliver exceptional service and build trusted client relationships +... level expectations consistently to the team to ensure client and employee satisfaction and retention +… more
- American Express Global Business Travel (Albany, NY)
- … customer value, exceeding customer expectations, strengthening client relationships, driving savings, increasing retention , and optimizing performance ... voice is valued. The Global Client General Manager is focused on client satisfaction, creating strategic initiatives and retention of the account. The Global… more
- H&R Block (New York, NY)
- … client , primary lead on reporting and tracking of Return completions, and will host customer service training sessions with new Tax Advisors and Client ... to detail that will warrant a high level of client satisfaction while achieving retention of clients... information and interactions with discretion and confidence. + Customer service experience - strong interpersonal and… more
- NTT America, Inc. (Albany, NY)
- …if you:** + Advanced experience in global partner management, sales environments, and customer service . + Experience in the IT or professional services industry, ... a global partner management role. + Advanced experience in a sales environment and/or customer service role. + Advanced experience in the IT or professional… more
- Paylocity (Rochester, NY)
- …and decision-making. Preferred + CPP, FPC, APA, and/or SHRM-CP certified + Experience in customer service or previous client interfacing role + Experience in ... and prioritizing issues, the Account Manager I deliver outstanding customer service . The role involves meeting performance...first call & case resolution, minimal escalations, and high client retention & satisfaction. + Leverage Resources… more
- M&T Bank (New York, NY)
- …higher education and/or work experience, including a minimum of 1 years' financial services client service experience** Strong customer service skills ... Worth (UHNW) client relationships in Wealth Management. Delivers on the Client Service Value Proposition. Partners and communicates with key stakeholders… more
- Sedgwick (Buffalo, NY)
- …as client retention . **ESSENTIAL FUNCTIONS and RESPONSIBILITIES** + Performs client renewal and Client Service Instruction preparation for assigned ... SIU **PRIMARY PURPOSE** : To manage accounts of multiple client service programs or single large national...and to manage program procedures and processes that impact customer satisfaction ensuring consistency in process within the account… more
- WTW (New York, NY)
- …in Commercial Property and Casualty Insurance. These can include day to day service activities such as client inquiries and requests, endorsement processing and ... Client Manager role also has responsibility for maintaining client relationships and retention , while also ensuring...market trends and changes to anticipate or understand shifting client needs + Reviewing and interpreting customer … more