- Grant Thornton (New York, NY)
- … experiences for the retention & expansion stage (post-sales) of the client journey + Analyzing customer insights (from external and internal clients) and ... will get the opportunity to design and optimize post-sale client experiences during the retention & expansion...Master's degree preferred + 4+ years of experience in client / customer experience design, digital marketing, or strategy… more
- SitusAMC (New York, NY)
- …exceptional service , identifying growth opportunities, and mitigating potential risks to client satisfaction and retention . This position requires a blend of ... leadership, strategic thinking, and deep customer insight to effectively manage and scale ...The Director will play a key role in driving customer success, maximizing platform retention , and fostering… more
- TD Bank (New York, NY)
- …of account administration, retention , and projects + Completes assigned administrative/ Client service tasks within policy and operating procedures + ... **Line of Business:** TD Wealth **Job Description:** The Private Client Specialist I acts as sales and relationship support...a legendary service is provided during every customer interaction to maximize retention and growth… more
- Paylocity (Rochester, NY)
- …our HCM platform and products, and a deep commitment to providing outstanding customer service . This role requires a unique balance of leadership, technical ... region. You will play a pivotal role in ensuring client satisfaction and retention . You will develop...+ 2+ years of previous leadership experience in a customer service / customer relationship role +… more
- WTW (New York, NY)
- …Finance, Economics, or related field. + 2-5 years of proven experience in client success, customer service , or a technical support environment, ... client relationships to foster repeat business, ensuring high renewal rates/ customer retention . + Collaborate with the financial services industry team to… more
- EFI Global (New York, NY)
- …as client retention . **ESSENTIAL FUNCTIONS and RESPONSIBILITIES** + Performs client renewal and Client Service Instruction preparation for assigned ... Client Services** to help drive growth and client retention , strengthen client relationships,...you. **PRIMARY PURPOSE** : To manage accounts of multiple client service programs or single large national… more
- Pioneer Bank (Queensbury, NY)
- TITLE: Client Service Supervisor LOCATION: Queensbury REPORTS TO: Branch Manager CLASSIFICATION: Full Time, Non Exempt PAY GRADE: NE 30 ($20.00 - $30.19 per ... within your team by consistently leading by example while providing top notch customer service and quarterly achievement of sales goals. This will encompass… more
- Publicis Groupe (New York, NY)
- …for thought leadership, white papers, public speaking and townhalls on relevant Client Service topics. **Qualifications** + 15+ years of experience including ... data-driven Account leader with CRM expertise for a SVP, Client Partner role in our New York City office....with key clients. + Strategic CRM leadership to drive customer engagement and retention , with a deep… more
- Paylocity (Rochester, NY)
- …and decision-making. Preferred . CPP, FPC, APA, and/or SHRM-CP certified . Experience in customer service or previous client interfacing role . Experience in ... platform as you grow with our team. The Benefits Client Service Representative will act as the...prioritizing issues, the Benefit Account Manager I delivers outstanding customer service . The role involves meeting performance… more
- Acxiom (Albany, NY)
- …, including upselling and cross-selling of related products, including accountability for client renewal and retention results. Ensures best practices are ... The Client Partner - Enterprise Account role serves as...Demonstrates product features beyond central functionality to help the customer achieve specific business results and maximum value from… more