- Broadview FCU (Albany, NY)
- …timely manner. + Meet sales, retention and revenue objectives. + Provide in-house customer service to clients as assigned and requested. + Check new and ... then you have come to the right place! Summary of Role: The Customer Service Representative identifies, contacts, and develops prospective clients, and oversees… more
- Iron Mountain (Albany, NY)
- …customer needs to successfully renew the contract. + Negotiate pricing and SLA to drive customer retention and meet both Iron Mountain & customer needs. + ... execute a strategic account plan as it relates to customer requirements (new sales opportunities, service level...price increases to ensure revenue management targets are reached. Customer Retention : + Utilise available tools to… more
- Robert Half Finance & Accounting (Albany, NY)
- Description We are looking for a dedicated Workers' Compensation Customer Service Representative to join our team in Albany, New York. In this role, you will ... strong understanding of workers' compensation policies and a proactive approach to customer service . Responsibilities: * Oversee existing insurance policies to… more
- New York Power Authority (Albany, NY)
- …sales opportunities. Resolves problems and ensures customers receive high quality customer service and develops client retention and growth plans and ... value propositions and excellent service to NYPA customers. Engages in customer strategy planning and retention strategies. Develops new products to meet… more
- Comcast (New York, NY)
- …with strategic customer relationships. Regularly engages with clients, including client weekly calls, weekly reports and ensuring service level agreements ... Customer Success, we are looking for a Customer Success Manager to promote the retention ...Management, and Support teams to provide market feedback and customer requirements while ensuring client expectations are… more
- Justworks (New York, NY)
- …as possible, but no simpler." Qualifications + 6+ years minimum professional experience in customer service or client -facing role - preferably in B2B SaaS ... small business customers with inquiries related to payroll, payments, tax, billing, customer retention , company offboarding, and reporting, and contribute to… more
- Confluent (Albany, NY)
- …interpersonal skills, customer -centric attitude, ability to deal with critical customer situations + Strong service delivery, time, project and priority ... and delivering results across multiple initiatives such as driving expansion, customer satisfaction, feature adoption, and retention + Collaborative spirit,… more
- Global Foundries (Malta, NY)
- …within GF and partners closely with Finance , Business Unit , Supply Chain, and Customer Service teams . Essential Responsibilities Include: + Develop client ... For more information, visit www.gf.com Summary of Role: The Customer Business Manager is a part of the S...of the S ales team responsible for sales and client -support operations from pre-order to order fulfillment , while… more
- Paychex (Rochester, NY)
- …Agent, and internal stakeholders to guarantee delivery of superior customer service . + Responsible for meeting specific client retention goals ... to loss and is provided a high-level quality of customer service to compliment those products. +... to compliment those products. + Responsible for achieving client retention targets for assigned portfolio in… more
- SAP (New York, NY)
- …and strategy/tools/process. + Enhance skills around your solution portfolio, managing customer retention , and driving value realization. + Receive onboarding ... **SAP Customer Experience (CX)** - Knowledge of e-commerce, sales, customer service , and marketing processes. **SAP Business Transformation Management… more