- City National Bank (New York, NY)
- …comprehensive training sessions and supporting the line unit's business development and client retention efforts. * Coordinates and manages the preparation and ... the designated customer and prospect base. Conduct customer /prospect needs analysis and develop proposed service ...client proposals. Responsible for completion and submission of client service agreements and ensures that all… more
- AON (New York, NY)
- …by handling incoming tasks for your assigned book of business + Display your customer service skills through high-quality customer interactions as you ... by handling incoming tasks for your assigned book of business + Display your customer service skills through high-quality customer interactions as you… more
- S&P Global (New York, NY)
- …through strategic account management and identifying new business opportunities. + Enhancing client retention rates by developing tailored solutions that meet ... to deliver insights, enablement, and strategic initiatives that enhance customer value, improve retention , and accelerate sustainable...and support teams to ensure a cohesive approach to client management and service delivery. If you… more
- Huron Consulting Group (NY)
- …PODs to address client challenges such as revenue growth in CPG, customer retention in financial services, and contact center transformation in healthcare. + ... team. + Continuously monitor market trends, macroeconomic signals, emerging technologies, and customer behaviors to inform client strategy and internal offering… more
- CVS Health (Albany, NY)
- …executes the renewal process ensuring appropriate margins and customer /membership retention targets are achieved. Prepares client for renewal by explaining ... build and maintain strong external and internal relationships to achieve customer satisfaction, revenue, membership, and earnings objectives for existing customers… more
- TD Bank (New York, NY)
- …of all systems, projects and technical interfaces to ensure a high level of service and support to the client and efficient system operation + Researches ... **Compliance & Regulatory Alignment** + Ensure infrastructure adheres to retention and access requirements per MiFID II, Dodd-Frank, FCA,...customer experience and/or reduce cost in support of client needs + May provide the level of systems… more
- Citigroup (New York, NY)
- …of client -facing services and processing transactions, in coordination with the Customer Service function. The overall objective is to provide high quality ... customer service and to help the branch...referral opportunities for new products and services based on client 's financial goals + Educate clients on digital and… more
- Compass Group, North America (New York, NY)
- …gets energy working through complex business models + Must thrive on promoting outstanding customer experiences and can triage client , customer , and employer ... Group USA is known for our great people, great service and our great results. If you've been hungry...growth trajectory of Compass' partnership with a large technology client . You will be a key partner to the… more
- Storyful (New York, NY)
- …savvy, analytically minded, and customer -obsessed.** **Key Responsibilities** + ** Client Partnership & Retention ** **Build deep relationships with key ... & Feedback Loop Act as the voice of the customer internally. Gather and synthesize client feedback,...qualitative feedback to analyze how clients are using our service , what they value most, and where they see… more
- CVS Health (New York, NY)
- …of support on an assigned book of JBP and Strategic accounts while driving client retention , growth, renewal, and overall client satisfaction. You should ... insights, optimization recommendations and upsell opportunities. . Deliver best-in-class client service working toward campaign renewals leveraging historical… more