- US Tech Solutions (San Antonio, TX)
- … position with high volume call center experience; preferably in healthcare, social services , or a similar service position **Education** * High School Diploma ... and reviews as per the healthplan/employer agreed criteria within the designated service level agreements. (20%) 2. Coordinates timely communication of case decision… more
- AON (Houston, TX)
- …interface with Aon Client Services (ACS), coordinating activities of the client service team and ACS to ensure that key processes assigned are performed ... Infrastructure team in Houston is looking for an Account Specialist II . This is a hybrid role... Services (ACS), coordinating activities of the client service team and ACS to ensure… more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- Responsible for intermediate level inbound call, outbound call, email and web chat services , as well as back-office services . Applies skills and experience to ... show a focus on customer satisfaction and adherence to established Service Level Agreements (SLAs). + Maintains end-to-end responsibility for customer's support… more
- Bank of America (Fort Worth, TX)
- Production Specialist II - Indexing Tampa, Florida;Fort Worth, Texas **To proceed with your application, you must be at least 18 years of age.** Acknowledge ... individual to join our Indexing team as a Production Specialist II . This job is responsible for...responsible for handling more complex files and effectively preventing client escalations. Key responsibilities include assisting with client… more
- Zurich NA (Addison, TX)
- Commercial Property Claims Specialist II 126115 At Zurich North America Claims we acknowledge that work life-balance and flexibility are a priority when it comes ... within authority limits. + Meeting quality standards by following best practices Claims Specialist II Basic Qualifications: + Bachelor's Degree and 3 or more… more
- SolomonEdwards (Austin, TX)
- …talented, committed, collaborative individuals who can help us deliver exceptional client service . For more information, visit SolomonEdwards Position Summary: ... About Us SolomonEdwardsGroup, LLC ("SolomonEdwards") is a full- service professional services firm offering financial,...SolomonEdwards is looking for a Home Loan Specialist II for one of its mortgage… more
- PNC (TX)
- …opportunity to contribute to the company's success. As an Operations Production Support Specialist II within PNC's Midland organization, you will be based within ... the PNC footprint (see posted locations). The Financial Loan Services team is responsible for performing a detailed review...Work scope includes highest complexity loans and borrower or client relationships to include more contact and autonomy. -… more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- …require escalation. Most of a Support Analyst's work consists of customer service , email communication, phone communication, and working within spreadsheets and a ... to determine and relay applicable guidance to issuers + Provide exemplary customer service through phone and email + Answer inbound phone calls + Validate issuer… more
- PennyMac (Plano, TX)
- …tracking, closing and regular pipeline review steps ensuring a consistently outstanding client experience. The Qualified Assumptions Operations Specialist will : ... PENNYMAC Pennymac (NYSE: PFSI) is a specialty financial services firm with a comprehensive mortgage platform and...mortgage journey. A Typical Day The Qualified Assumptions Operations Specialist is assigned tasks and projects related to Assumption… more
- M&T Bank (Dallas, TX)
- …loan reprices, etc. Join our dynamic experienced team focused on high touch client service and continuous process improvement. Candidates who are interested in ... + Liaise with clients and other external parties providing excellent customer service , resolving issues, and responding to client requests/questions in a… more