- Google (Atlanta, GA)
- …experience in program management, product management, business operations , or strategy and operations within a global customer support or contact center ... Digital Support Experience team sits within Google Cloud Support and is responsible for influencing,...transformative support system initiatives across the entire customer support journey. This role sits at… more
- Oracle (Atlanta, GA)
- **Job Description** **Description:** Cloud Customer Success Analyst - Casinos Location: Las Vegas, NV (Hybrid Role) Travel: Up to 25% No visa sponsorship is ... available for this position. Join Our Team as a Cloud Customer Success Analyst for our Casino...post-sales support and solutions to the Oracle Support Services customer base while serving as… more
- Google (Atlanta, GA)
- …in program management, product management, business operations , or strategy and operations within global customer support or contact center environment. ... Senior Systems Program Manager, Cloud Support _corporate_fare_ Google _place_ Sunnyvale,...transformative Support systems initiatives across the entire customer support journey. As a Senior Systems… more
- Oracle (Atlanta, GA)
- …Responsibilities . Identifies areas for efficiency improvements and defect reductions in operations performed by Cloud Hardware Support (CHS) staff. ... **Job Description** Supports hardware repair operations in Oracle's global cloud computing...and willingness to challenge established practices. Disclaimer: **Certain US customer or client-facing roles may be required to comply… more
- Quality Technology Services, LLC (Suwanee, GA)
- The ** Cloud and DCIM Operations Manager** is responsible for managing the internal Systems infrastructure in QTS's Operations Service Center (OSC). This ... trends, gaps in training or knowledge or improving overall customer experience. + Make use of SRE tools to...staff performance management and career development activities. + Provide support as required to Customers, IT Operations … more
- ASM Research, An Accenture Federal Services Company (Atlanta, GA)
- …in system outages and coordinate change though change management process. + Support collaboration across operations , development teams and external partners. + ... Science or other technical discipline is preferred. + 1-2 years of operations experience providing application infrastructure support ; 1 year performing system… more
- Oracle (Atlanta, GA)
- …looking for staffing with experienced DevOps skills to manage our Critical Cloud Infrastructure deployments, Region Build Outs, Security Operations and ... and be required to participate in on-call Rotations to support US Government and Commercial Cloud deployments....abilities. + Ability to work effectively with development and operations teams. \#LI-HR1 Disclaimer: **Certain US customer … more
- Oracle (Atlanta, GA)
- …frameworks** for secure cloud and AI workloads + Provide executive-level support during major customer security incidents and ensure lessons learned inform ... **Job Description** **Director, Field CISOs (North America, Cloud Services)** **Position Overview** The **Director of Field...governance and the office of the Oracle CISO to support customer alignment with FedRAMP, GDPR, DORA,… more
- Oracle (Atlanta, GA)
- …in customer facing and service management + Proficient with cloud platforms (OCI, GCP, Azure, AWS) and environments on-Premise for Enterprise application ... OCI OEM and O&M, AWS CloudWatch, Azure Monitor, GCP Operations Suite and cloud agnostic tools like...AI solutions that meet organizational needs.] Liaise with hyperscaler customer engineering and support organizations as appropriate.… more
- Oracle (Atlanta, GA)
- …recommending and applying tools and best practices for budgeting, monitoring, and optimizing customer cloud spend across 5. **Sales Process:** Work with Sales ... in customer facing and service management + Proficient with cloud platforms (OCI, GCP, Azure, AWS) and environments on-Premise for Enterprise application… more