- United Auto Delivery & Recovery Inc. (Mobile, AL)
- …equipped with all of the tools that they need to be successful. United offers Agent training, a fleet of state of the art trucks, and the latest technological tools ... with our Field Operations Manager - seeing first hand the role of a Repossession Agent . We are looking for individuals who are interested in growing with us and… more
- Mass Markets (AL)
- …brief pre-employment test. POSITION RESPONSIBILITIES WHAT DOES A HURRICANE RELIEF AGENT DO? We improve the customer's experience, providing exceptional solutions to ... Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections , Customer Experience Provider (CXP), Customer Service, Digital Experience… more
- Mass Markets (AL)
- …trusted partner in the industry. We are seeking a Spanish-speaking Licensed Health Insurance Agent . As a key member of our team, you will be responsible for ... Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections , Customer Experience Provider (CXP), Customer Service, Digital Experience… more
- Mass Markets (AL)
- …Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections , Customer Experience Provider (CXP), Customer Service, Digital Experience ... for any reason. ID2025-49239 Updated Date7/17/2025 DepartmentLicensed P&C Insurance Agent Positions ScheduleMultiple Schedule Options BonusYes EducationHigh School Diploma/GED… more
- Cayuse Holdings (Montgomery, AL)
- **Overview** **_JOB TITLE:_** Service Desk Agent **_CAYUSE COMPANY:_** Cayuse Commercial Services **_LOCATION_** Remote (M-F 6pm-3am EST) **_SALARY:_** ... $20.00-$22.00/hr **_EMPLOYEE TYPE:_** Full-Time Hourly Non-Exempt The Service Desk Agent provides customer service solutions within service level agreements using… more
- Mass Markets (AL)
- …Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections , Customer Experience Provider (CXP), Customer Service, Digital Experience ... Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American… more
- Mass Markets (AL)
- …will be responsible for monitoring real-time call volumes, managing agent availability, analyzing performance data, and making real-time scheduling adjustments. ... + Monitor real-time call volumes to ensure service levels are met. + Track agent availability and adjust schedules as needed to manage call traffic efficiently. +… more
- Mass Markets (AL)
- …The ideal candidate will be responsible for monitoring calls, assessing agent performance, analyzing data trends, and recommending process improvements. This ... Key Responsibilities: + Listen to live or recorded calls to evaluate agent performance against established standards. + Develop and use evaluation forms to… more
- Humana (Montgomery, AL)
- …tracking, preference learning, and multi-turn personalization + Lead human-in-the-loop data collection strategies and feedback integration to fine-tune agent ... product-focused execution to improve user trust, alignment, usability, and agent cooperation across intelligent interfaces. **Key** **R** **esponsibilities** +… more
- EBSCO Information Services (Birmingham, AL)
- …develop a team of 20+ Accounts Receivable professionals, overseeing billing, collections , cash application, credit management, and dispute resolution. + Drive ... a culture of accountability and continuous improvement. + Act as a change agent to drive digital transformation and process excellence within the AR function. +… more