- Abbott (Plano, TX)
- …manager, the Product Surveillance Analyst may perform two different functions within the complaint handling. One role would be that of complaint investigation ... on a variety of products; entering information into the complaint database; independently determining and filing appropriate medical devices reports… more
- Kelly Services (Austin, TX)
- …**Note: Hybrid Schedule 3 days in office/ 2 days WFH** **Job Summary:** The Complaint Intake Analyst I works to support PMQA through providing the initial triaging ... in order to make the initial identification of the complaint code. They will conduct data entry and coordination...required data + Conducts the initial identification of the complaint code + Coordinate the logistics for the … more
- Baylor Scott & White Health (Round Rock, TX)
- …calls, visits and correspondence concerning complaints. + Upon notification of a complaint , accurately enter information in the database promptly. This ensures data ... current when accessed. Update information in the database throughout the patient complaint resolution process. + Visits with patients or family members regarding… more
- Molina Healthcare (Fort Worth, TX)
- …that internal teams and delegated vendors must follow, and you keep complaint data synchronized across appeals & grievances, enrollment, claims, pharmacy, and ... case aging within SLA * Demonstrated skill in root-cause triage that routes each complaint to the correct business owner on first touch. 2. Resolution Quality &… more
- Cardinal Health (Austin, TX)
- …The job is also responsible for tracking demand and backorders, complaint and incident reporting and supporting post-sales issue resolutions. The job ... regarding reporting, backorders, customer complaints, and pricing and processes product complaint and incident reports. + Supports general sales by analyzing account… more
- Veterans Affairs, Veterans Health Administration (Corpus Christi, TX)
- …procedure. Responsible for obtaining patient physical history, to include chief complaint ; reason for visit; pertinent signs/symptoms; past history both ocular and ... procedure. Responsible for obtaining patient physical history, to include chief complaint ; reason for visit; pertinent signs/symptoms; past history both ocular and… more
- WestRock Company (Evadale, TX)
- …customer solution at times without manager approval. * Monitor workflow of complaint and activity to ensure timely completion and follow-up. * Provide prompt ... and respond to inquiries from internal teams and customers. * Evaluate complaint activity and communicate trends to technical sales service, quality, sales and… more
- Texas Health Resources (Dallas, TX)
- …Stephenville + Provide timely, non-judgmental, compassionate care to patients with a complaint of assaultive violence by utilizing the nursing process to identify ... outcomes. + Demonstrate ability to identify needs of patients with a complaint of interpersonal violence that would require physician intervention in a timely… more
- Quality Technology Services, LLC (Irving, TX)
- …protected by law. We prohibit retaliation against individuals who bring forth any complaint , orally or in writing, to the employer or the government, or against ... any individuals who assist or participate in the investigation of any complaint or discrimination claim. The "Know Your Rights" Poster is included here: Know Your… more
- Quality Technology Services, LLC (Irving, TX)
- …protected by law. We prohibit retaliation against individuals who bring forth any complaint , orally or in writing, to the employer or the government, or against ... any individuals who assist or participate in the investigation of any complaint or discrimination claim. The "Know Your Rights" Poster is included here: Know Your… more