- Resideo (Melville, NY)
- …PMO Director to lead the Program Management Office for our Digital Experience and Customer Experience (DX/CX) organization. This role will be ... portfolio-level roadmaps, prioritization processes, and resource planning across digital and customer experience programs. ** Program & Project Delivery**… more
- CVS Health (New York, NY)
- …product team along with monitoring key operational metrics to optimize the Digital Customer Experience across digital channels. This role will help to support ... they choose in a way that is uniquely more connected , more convenient and more compassionate. And we do...data. _Strategy:_ + Develop a product roadmap to improve Customer Experience based off customer … more
- AON (NY)
- …with carriers to improve program structures, financial terms, and customer experience outcomes. + Understanding of regulatory environments, insurance product ... potential. As a result, at Aon, you are more connected , more relevant, and more valued. Aon values an...to improve program structures, financial terms, and customer experience outcomes. + Understanding of regulatory… more
- LiveRamp (New York, NY)
- …and foundational identity, LiveRamp is setting the new standard for building a connected customer view with unmatched clarity and context while protecting ... Success + Effectively identify and lead cross-functional initiatives to improve the customer experience + Ensure the Brands CSMs successfully deliver our… more
- LiveRamp (New York, NY)
- …and foundational identity, LiveRamp is setting the new standard for building a connected customer view with unmatched clarity and context while protecting ... product enhancements **Requirements and Qualifications** + 3-5 years of project management experience OR experience in customer -facing roles, such as… more
- Confluent (Albany, NY)
- …account and financial aspects of their business relationship with Confluent + Experience with the sales discovery process and customer service escalation ... a fundamental understanding of Confluent technology, offerings, and value proposition + Experience in tracking sales activities, customer data, and customer… more
- LiveRamp (New York, NY)
- …and foundational identity, LiveRamp is setting the new standard for building a connected customer view with unmatched clarity and context while protecting ... execute client-specific solutions. **You Have:** + 3-5 years Enterprise B2B SaaS Customer Success Management or Account Management experience , ideally working… more
- CVS Health (New York, NY)
- …strategic work experience in retail, CPG, or other related field. Experience in customer strategy a plus. **Preferred Qualifications:** + Strategic ... they choose in a way that is uniquely more connected , more convenient and more compassionate. And we do...and every day. The Lead Director of Marketing & Customer Strategy will be responsible for developing the strategy… more
- Nordstrom (Garden City, NY)
- Job Description This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life + Assist customers with a variety of ... transactions through a seamless and friendly experience + Demonstrate expertise in all technologies used in...Inspire trust, teamwork and positive team relationships + Defuse customer situations and provide resolution in a timely and… more
- Justworks (New York, NY)
- …Qualifications + Minimum of 5+ years of strategy, operations, consulting, or program management experience in a cross-functional environment (working across ... Senior Program Manager, Technology New York, New York Apply...our Product, Design, Engineering, and Operations functions) focused and connected . We connect dots and break silos across teams… more
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