- Acxiom (Raleigh, NC)
- …consulting delivery methodologies and client engagement processes + Experience with customer success platforms (eg, Gainsight) and measurement tools + Strong ... The Expert Consultant - Customer Success Manager (Adobe...in client-facing roles in consulting or agency settings + Experience with Value Realization methodologies, ROI measurement ,… more
- Acxiom (Raleigh, NC)
- …consulting delivery methodologies and client engagement processes + Experience with customer success platforms (eg, Gainsight) and measurement tools + Strong ... The Expert Consultant - Solution Customer Success Manager... with system integrations and data mapping processes + Experience with Value Realization methodologies, ROI measurement ,… more
- Acxiom (Raleigh, NC)
- … with Adobe Workfront, including system configuration and implementation * Experience with Value Realization methodologies, ROI measurement , or business ... The Principal Workfront Consultant (Adobe Practice) will serve as the primary...turn them into comprehensive Value Realization programs(eg, success metrics, measurement frameworks, and timeline milestones) * Evaluate information gathered… more
- Verint Systems, Inc. (Raleigh, NC)
- …Solution Consultant is a subject matter expert in Speech Analytics, Quality and Customer Engagement. In this role the Solution Consultant will run the sales ... structure. * Strong understanding of baseline, benchmarking, performance management and measurement strategies. \#LI-BS1 At Verint, we believe customer … more
- Mill Creek Residential (Charlotte, NC)
- …duties as assigned ** Customer Service** + Understand and support the customer experience vision for Mill Creek Residential + Communicate service guarantees ... role, or another role and make your mark at Mill Creek._** The Leasing Consultant position is the primary point of contact for residents and prospective residents.… more
- Trane Technologies (Davidson, NC)
- …direct experience including engineering, technology, design and development and measurement and verification. + Demonstrated experience in Energy Services ... and programs such as enterprise project management software (Procore), measurement and verification offerings, and other energy engineering related initiatives… more
- Capco, a Wipro Company (Charlotte, NC)
- …across all levels. **About the Job:** In a typical financial services market, customer experience is key. But in today's increasingly competitive market, ... customer experience is the primary differentiator. In...of artificial intelligence as the biggest roadblocks to deepening customer engagement. As a Principal Consultant within… more
- Highmark Health (Raleigh, NC)
- …data strategy, and customer experience best practices. + Experience in campaign performance measurement and optimization. + Strong analytical skills ... cohorts with relevant messaging, under the guidance of the Consultant . + Customer Segmentation & Targeting: Utilize...campaign management, and CRM marketing. + 5 years of experience in designing and executing customer journeys… more
- Lowe's (Mooresville, NC)
- …Managed accounts/store support o Team Lowe's Racing Asset management, allocation, and measurement o Spring, Fall, and Holiday Pro Appreciation Event + Identifies and ... schedules, leads and attends select meetings (physical & virtual), select events, and customer site visits to gain knowledge and provide support to maximize the… more
- UNC Health Care (Raleigh, NC)
- …projects. May supervise specialists, analysts or administrative support staff. 2. Customer Service-Facilitator or negotiator that can assist in areas of ... and pick the best solution for the system. 3. Measurement & Analysis-Identifies and drives analytic needs for improvement...for project through communication and leadership. Acts as a consultant or mentor to other groups interested in implementing… more