- Acxiom (Raleigh, NC)
- …consulting delivery methodologies and client engagement processes + Experience with customer success platforms (eg, Gainsight) and measurement tools + Strong ... The Expert Consultant - Customer Success Manager (Adobe...in client-facing roles in consulting or agency settings + Experience with Value Realization methodologies, ROI measurement ,… more
- Acxiom (Raleigh, NC)
- …consulting delivery methodologies and client engagement processes + Experience with customer success platforms (eg, Gainsight) and measurement tools + Strong ... The Expert Consultant - Solution Customer Success Manager... with system integrations and data mapping processes + Experience with Value Realization methodologies, ROI measurement ,… more
- Acxiom (Raleigh, NC)
- … with Adobe Workfront, including system configuration and implementation * Experience with Value Realization methodologies, ROI measurement , or business ... The Principal Workfront Consultant (Adobe Practice) will serve as the primary...turn them into comprehensive Value Realization programs(eg, success metrics, measurement frameworks, and timeline milestones) * Evaluate information gathered… more
- Verint Systems, Inc. (Raleigh, NC)
- …Solution Consultant is a subject matter expert in Speech Analytics, Quality and Customer Engagement. In this role the Solution Consultant will run the sales ... structure. * Strong understanding of baseline, benchmarking, performance management and measurement strategies. \#LI-BS1 At Verint, we believe customer … more
- Mill Creek Residential (Charlotte, NC)
- …duties as assigned ** Customer Service** + Understand and support the customer experience vision for Mill Creek Residential + Communicate service guarantees ... role, or another role and make your mark at Mill Creek._** The Leasing Consultant position is the primary point of contact for residents and prospective residents.… more
- Wells Fargo (Charlotte, NC)
- …this role:** Wells Fargo is seeking a Senior Lead Business Communications Consultant reporting to the head of Business Communications for Global Operations. This ... business needs. + Conduct research, gather creative input, and apply measurement frameworks to assess content effectiveness. Continuously refine creative approaches… more
- Lowe's (Mooresville, NC)
- …high-potential, and teams) projects from early negotiation/contracting to measurement and evaluation, conducting discovery, developing the strategy, designing ... of high quality and address established requirements, and that an exceptional of customer service is provided + Provides coaching and mentoring to junior team… more
- Truist (Charlotte, NC)
- …to the outcome and resulting impacts - including defining metrics and measurement where needed to ensure post-execution outcomes are being achieved. In addition, ... not limited to process, policy, tech, product, client/internal stakeholder experience , op model, go to market tactics, risk/legal/compliance considerations, etc.)… more
- Trane Technologies (Davidson, NC)
- …direct experience including engineering, technology, design and development and measurement and verification. + Demonstrated experience in Energy Services ... and programs such as enterprise project management software (Procore), measurement and verification offerings, and other energy engineering related initiatives… more
- Highmark Health (Raleigh, NC)
- …data strategy, and customer experience best practices. + Experience in campaign performance measurement and optimization. + Strong analytical skills ... cohorts with relevant messaging, under the guidance of the Consultant . + Customer Segmentation & Targeting: Utilize...campaign management, and CRM marketing. + 5 years of experience in designing and executing customer journeys… more