- Evolent (Sacramento, CA)
- …the culture. **What You'll Be Doing:** **Job Summary** The Senior Analyst, Contact Center Technology plays a pivotal role in supporting, enhancing, and optimizing ... contact center technologies to ensure seamless integration with operational...in providing technical expertise to both IT teams and contact center stakeholders. The ideal candidate will possess a… more
- CalSTRS (Sacramento, CA)
- Job Posting: Contact Center Analyst State Teachers' Retirement System JC-486433 - Contact Center Analyst STAFF SERVICES ANALYST $3,861.00 - $6,276.00 per Month ... their feet and has a passion for helping others to join the Contact Center Team as a Contact Center Analyst. Customer Service is the first point of contact … more
- Kyndryl (Sacramento, CA)
- …to lead strategic sales and consulting engagements focused on transforming Contact Center operations for enterprise organizations, particularly those in the ... Lead C-level client engagements and consultative sales for large enterprise contact center transformations. + Guide cross-functional consultants to design and… more
- Zoom (San Jose, CA)
- What you can expect Zoom is looking to grow its global Contact Center Solution Engineering team. Do you have a passion for working with customers? Do you have ... experience working in the Contact Center industry? Do you have a passion for...join us here at Zoom! About the Team The Contact Center Solutions Engineer designs, implements, and optimizes solutions… more
- WSP USA (San Francisco, CA)
- **Overview:** WSP is seeking an experienced Contact Center Systems Administrator to work in conjunction with our IT Service Desk and Customer Service Operations team ... ideal candidate will have a strong background in Genesys Cloud CX, Cisco Contact Center and an ability to work in ITIL structured environments. **Key… more
- Financial Partners Credit Union (Costa Mesa, CA)
- …a positive, professional image of Financial Partners Credit Union via all contact channels (phone, e-mail, chat, etc.). Provide excellent service to all members ... their accounts, FPCU products and services, and by resolving issues/problems via all contact channels. ESSENTIAL RESPONSIBILITIES: Handle member contact via all … more
- UCLA Health (Los Angeles, CA)
- Description The Principal Contact Center Engineer will provide leadership in the development of communications technology and architecture for UCLA Health's ... Enterprise Contact Center, including the design, planning, assessment, and implementation...the design, planning, assessment, and implementation of Cisco Packaged Contact Center Enterprise (PCCE) systems and integration with other… more
- Zoom (Sacramento, CA)
- …(CX) space. This role is pivotal in driving the success of our contact center platform by focusing on greenfield opportunities, which involve developing new business ... role will specifically target accounts with more than 250+ contact center agents. About the Team The Zoom sales...Greenfield opportunities, ensuring the growth and expansion of our contact center platform. + Driving a high level of… more
- Mass Markets (CA)
- …broadband connection. POSITION RESPONSIBILITIES WHAT DOES A WORK AT HOME CONTACT CENTER REPRESENTATIVE DO? This position supports customer service, technical ... bringing a positive and enthusiastic outlook to work each day. Our entry-level Contact Center Representatives are responsible for the following tasks: + Listen to… more
- Humana (Sacramento, CA)
- …+ **Experience as a Lead solutions Architect involving large scale cloud contact center experience solutions implementation on Genesys cloud platform** + Partner ... + Provide best practice recommendations and optimization opportunities within the contact center experience platform + Collaborate with internal and external… more