- Navient (San Francisco, CA)
- …mission, read more below, and let's build something great together! **The Contact Center Engineer position will report to the Director, Customer Experience.** **As ... the Contact Center Engineer, you will:** + Oversee the configuration and customization of contact center software to align with business requirements and assess,… more
- Kyndryl (Sacramento, CA)
- …to lead strategic sales and consulting engagements focused on transforming Contact Center operations for enterprise organizations, particularly those in the ... Lead C-level client engagements and consultative sales for large enterprise contact center transformations. + Guide cross-functional consultants to design and… more
- Stanford Health Care (Newark, CA)
- …Care is seeking an experienced CCaaS Telephony Analyst to join our Enterprise Contact Center team. The ideal candidate will possess a strong understanding of CCaaS ... ( Contact Center as a Service) solutions, Contact Center, and Telephony technologies, as well as business analysis methodologies. This role will be pivotal in… more
- Financial Partners Credit Union (Costa Mesa, CA)
- …a positive, professional image of Financial Partners Credit Union via all contact channels (phone, e-mail, chat, etc.). Provide excellent service to all members ... their accounts, FPCU products and services, and by resolving issues/problems via all contact channels. ESSENTIAL RESPONSIBILITIES: Handle member contact via all … more
- Stanford Health Care (Newark, CA)
- …is seeking a seasoned Business Reporting Analyst - CCaaS to join our Enterprise Contact Center team. The Reporting Analyst for Contact Center Platforms is ... and maintaining reporting solutions that provide actionable insights into contact center performance. This role supports operational leaders, workforce management,… more
- Deloitte (San Francisco, CA)
- …in technology who wants to work in a collaborative environment? As the Contact Center Technology Strategy & Modernization Manager you will lead the technology ... on the strategy, design, and oversight of next generation contact center platforms across an enterprise of over 5,000...the roadmap for the migration from the on-premise Cisco contact center platform to Genesis CX. This includes developing… more
- Mass Markets (CA)
- …broadband connection. POSITION RESPONSIBILITIES WHAT DOES A WORK AT HOME CONTACT CENTER REPRESENTATIVE DO? This position supports customer service, technical ... bringing a positive and enthusiastic outlook to work each day. Our entry-level Contact Center Representatives are responsible for the following tasks: + Listen to… more
- Pearl Interactive Network (Sacramento, CA)
- **Pearl Interactive Network is seeking Seasonal Bilingual Spanish/English Contact Center Agents (CCAs) to Join Our Talent Community in preparation for future ... is valued and your growth is supported? We're seeking contact center agents who love helping others, thrive in...Be the voice that makes a difference! The **Bilingual** ** Contact Center Agent** is responsible for answering inbound calls… more
- Zoom (Sacramento, CA)
- We are seeking a talented Account Executive with specialized experience in Contact Center sales. Understands the industry standards, and has the ability to partner ... solutions What we're looking for + Experience (5+ yrs) Contact Center Sales Experience + Able to lead and...today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom… more
- US Tech Solutions (Sunnyvale, CA)
- **Job Description:** + The Contact Center Operations Program Manager is responsible for overseeing the strategy, execution, and continuous improvement of contact ... contribute to continuous improvement of operations. + Prior Experience in 1:1 contact center operations. + Proven ability to manage projects. PMP certification/… more