• Customer Care Specialist

    Pioneer Bank (Albany, NY)
    …and productive communication through all customer points of contact into the Customer Care Center . Help enrich our customer 's lives by answering ... TITLE: Customer Care Specialist LOCATION: Headquarters REPORTS TO: Vice President - Customer Care CLASSIFICATION: Full Time, Non Exempt PAY GRADE: NE 20… more
    Pioneer Bank (06/25/25)
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  • Contact Center Agent I

    NBT Bank (Williamsville, NY)
    … customer experience and representing the NBT brand and core values. The Contact Center supports customer inquiries through phone, message center ... Pay Range: $17.50 - $21.53 The Contact Center Agent I is responsible...Agent I is responsible for researching, troubleshooting, and resolving customer inquiries. Provide customers information regarding their deposit and… more
    NBT Bank (07/22/25)
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  • Senior Application Architect Contact…

    Humana (Albany, NY)
    …+ **Experience as a Lead solutions Architect involving large scale cloud contact center experience solutions implementation on Genesys cloud platform** + ... model + Provide best practice recommendations and optimization opportunities within the contact center experience platform + Collaborate with internal and… more
    Humana (07/18/25)
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  • Contact Center Service…

    M&T Bank (Williamsville, NY)
    Job Description ** Contact Center Service Representative (10:00am to 6:30pm)** **Location:** **Williamsville, NY. This is an 100% on-site position for the first 3 ... year's customer service, sales or related experience + Familiarity with Contact Center systems + Experience functioning in a fast-paced environment… more
    M&T Bank (07/15/25)
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  • Patient Contact Center…

    UHS (Norwich, NY)
    Position OverviewA Patient Contact Center Representative (PCCR) is the customer service liaison to each of our practices. The PCCR interacts with each ... Diploma or equivalent Preferred: + Previous medical, administrative, call center and customer service experience + Proficient...in New York's Southern Tier comprising four hospitals, long-term care and home care services, and physician… more
    UHS (06/20/25)
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  • Patient Contact Center…

    UHS (Norwich, NY)
    Position OverviewA Patient Contact Center Representative (PCCR) is the customer service liaison to each of our practices. The PCCR interacts with each ... Diploma or equivalent Preferred: + Previous medical, administrative, call center and customer service experience + Proficient...in New York's Southern Tier comprising four hospitals, long-term care and home care services, and physician… more
    UHS (06/05/25)
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  • Child Care Center Director…

    Bright Horizons (NY)
    …an early education/preschool child care center to provide center supervision, curriculum delivery, business management, and customer and client services ... **Child Care Center Director** Join **Bright Horizons**...any aspect of the application and hiring process, please contact the recruitment helpdesk at ### or ###@brighthorizons.com .… more
    Bright Horizons (07/09/25)
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  • Bilingual Call Center Representative

    Planned Parenthood of Central and Western NY (Rochester, NY)
    …through the pre-appointment process and will provide instructions to patients regarding Health Center visit and care . The Bilingual Call Center ... required Experience- + Minimum of 2 years of call center experience and/or phone contact in a...contact in a healthcare setting preferred; experience in customer service desirable. Knowledge, Skills, & Abilities + Must… more
    Planned Parenthood of Central and Western NY (05/23/25)
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  • Medical Office Manager for Perrella Wellness…

    Hartwick College (Oneonta, NY)
    …bill payment by insurance. + Reception and answering of phones (primary phone contact number for Perrella Health Center and Perrella Counseling Center ... 30, 2025 Title: Medical Office Manager for Perrella Wellness Center & Counseling Services Description: Under the supervision of...setting. The Office Manager is the first point of contact for students, faculty, or staff that come to… more
    Hartwick College (07/03/25)
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  • Director of Call Center

    Kaleida Health (Buffalo, NY)
    …informatics, or related field preferred.** **Experience** **10 plus years of experience in customer service/ contact center leadership required. 5 years of ... is a transformative leader responsible for building and operating a high-performance, patient-first contact center that serves as the health system's front door.… more
    Kaleida Health (07/03/25)
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