- Kyndryl (Albany, NY)
- … agents. + Strong leadership and transformation skills. + Deep understanding of contact center technologies and customer experience strategies. + Experience ... Previous experience in leading healthcare-focused journey redesign from eligibility verification to care management. + Align contact center transformation… more
- NBT Bank (Norwich, NY)
- … customer experience and representing the NBT brand and core values. The Contact Center supports customer inquiries through phone, message center ... Pay Range: $17.50 - $21.53 The Contact Center Agent I is responsible...Agent I is responsible for researching, troubleshooting, and resolving customer inquiries. Provide customers information regarding their deposit and… more
- M&T Bank (Williamsville, NY)
- Job Description ** Contact Center Service Representative** **Location:** **Williamsville, NY. This is an 100% on-site position for the first 3 months - Job then ... days at home) if you are successfully performing in the role.** **Hours: Full-time. Our Contact Center is open Monday-Friday from 6am to 9pm and Sat/Sun from 9am… more
- Bright Horizons (NY)
- …an early education/preschool child care center to provide center supervision, curriculum delivery, business management, and customer and client services ... **Child Care Center Director** Join **Bright Horizons**...any aspect of the application and hiring process, please contact the recruitment helpdesk at ### or ###@brighthorizons.com .… more
- Mount Sinai Health System (New York, NY)
- …other communications channels by providing superior customer service. The FPA Access Center which is centralized contact /call center for the Mount Sinai ... **Job Description** In the Access Center Lead Agent role within the FPA Access...desk and office activity, or functions as point of contact in the Supervisor's absence. **Qualifications** + High School… more
- Planned Parenthood of Central and Western NY (Rochester, NY)
- …through the pre-appointment process and will provide instructions to patients regarding Health Center visit and care . The Bilingual Call Center ... required Experience- + Minimum of 2 years of call center experience and/or phone contact in a...contact in a healthcare setting preferred; experience in customer service desirable. Knowledge, Skills, & Abilities + Must… more
- Hartwick College (Oneonta, NY)
- …bill payment by insurance. + Reception and answering of phones (primary phone contact number for Perrella Health Center and Perrella Counseling Center ... 30, 2025 Title: Medical Office Manager for Perrella Wellness Center & Counseling Services Description: Under the supervision of...setting. The Office Manager is the first point of contact for students, faculty, or staff that come to… more
- Kaleida Health (Buffalo, NY)
- …informatics, or related field preferred.** **Experience** **10 plus years of experience in customer service/ contact center leadership required. 5 years of ... is a transformative leader responsible for building and operating a high-performance, patient-first contact center that serves as the health system's front door.… more
- CenterLight Health System (NY)
- …Day Health Center (DHC). Assesses, plans, implements, and coordinates nursing care in the Medical Practice and DHC. JOB RESPONSIBILITIES: IDT + Coordinates and ... team (IDT) regarding Infection Control and Surveillance activities at the PACE Center . + Aids in education to participants regarding all PACE services. +… more
- Veterans Affairs, Veterans Health Administration (Albany, NY)
- …looking to hire multiple full-time Licensed Practical Nurses on our two Community Living Center units. These are Long Term Care units. Responsibilities The LPN, ... the Nursing Service located at the Albany VA Medical Center with complex patients and provides care ...other] supportive personnel involved in the delivery of patient care , [incorporating acceptable, established customer service standards… more