- Kyndryl (Harrisburg, PA)
- … agents. + Strong leadership and transformation skills. + Deep understanding of contact center technologies and customer experience strategies. + Experience ... Previous experience in leading healthcare-focused journey redesign from eligibility verification to care management. + Align contact center transformation… more
- Duquesne Light Company (Pittsburgh, PA)
- … customer experiences. Additionally, this role will utilize cloud-based contact center platforms and AI-enabled technologies to streamline operations, ... We want you to join our team! **Job Title:** Contact Center Workforce Planning Assoc III **Position...approve training, vacation, meeting, and all offline requests for Customer Care teams, including Customer … more
- Intermountain Health (Harrisburg, PA)
- **Job Description:** The Contact Center Representative is the first connection between Intermountain and patients responsible for fostering relationships with ... patients, parents and guardians regarding the patient's care to include answering phones promptly, and successfully interfacing...off during the training period.** + **Shift Details** **: Contact Center is open Monday - Friday… more
- UPMC (Wexford, PA)
- …hours (8am-4:30pm) - No nights, weekends, or holidays! We are seeking a dedicated and customer -focused Contact Center Specialist to serve as the first point ... UPMC Community Medicine Incorporated is hiring a full-time Contact Center Specialist to join the...visits + Coordinate post-discharge appointments and ensure all follow-up care is scheduled appropriately + Review aged account balances… more
- Penn Medicine (East Petersburg, PA)
- …Are you living your life's work? Summary: + Position Summary: The Contact Center Specialist provides complete and accurate scheduling, registration, insurance ... our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future...reasonable accommodation to perform the following duties: + The Contact Center Specialist I is fully trained… more
- UPMC (Pittsburgh, PA)
- UPMC Community Medicine Incorporated is hiring a full-time Contact Center Specialist to support Groff Orthopaedics - UPMC located at 510 S. Aiken Avenue Suite EG ... accordance with departmental protocols. Complete follow-up on unpaid account balances. Contact guarantors, third party payors, and/or other outside agencies for… more
- Bright Horizons (Home, PA)
- …an early education/preschool child care center to provide center supervision, curriculum delivery, business management, and customer and client services ... **Join** **Bright Horizons** **as a** **Field** **Child Care Center Director** **, where** **your...any aspect of the application and hiring process, please contact the recruitment helpdesk at ### or ###@brighthorizons.com .… more
- St. Luke's University Health Network (Allentown, PA)
- …Minimum 1-2 years of demonstrated customer service excellence in a contact center preferred + Previous healthcare experience with medical terminology ... regardless of a patient's ability to pay for health care . The Patient Engagement Partner - Access Center... care . The Patient Engagement Partner - Access Center role is critical to an exceptional patient experience.… more
- St. Luke's University Health Network (Allentown, PA)
- …in the communities we serve, regardless of a patient's ability to pay for health care . The Supervisor, Patient Engagement - Access Center is responsible for the ... which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses...+ Partners cross functionally with the Trainer - Access Center , Quality Assurance team and other Supervisors to ensure… more
- Highmark Health (Wexford, PA)
- …Allegheny Health Network **Job Description :** **GENERAL OVERVIEW:** This job provides direct care to patients and assists with non-direct patient care unit ... is expected to perform basic nursing procedures related to care and comfort of patients in stable condition, and...access to covered information, cardholder data, or other confidential customer information that must be protected at all times.… more