- Amazon (San Francisco, CA)
- …experience in enterprise sales, business development, and/or consulting with SaaS Contact Center and Customer Experience products. - 5+ years of ... plays. The ideal candidate brings enterprise sales or deployment experience in Contact Center as...Service (or similar solutions), along with a passion for customer experience and problem-solving. Your expertise will… more
- Dignity Health (Rancho Cordova, CA)
- …- Minimum of one (1) year of lead or supervisory experience in a fast-paced; customer service focused contact center or equivalent experience . - HS ... also be expected.** **Position Summary:** The Patient Services Supervisor, Contact Center is expected to provide visionary...- Supports the established processes and systems to enhance customer service. Provides coaching to staff to enhance … more
- WSP USA (San Francisco, CA)
- …KMS and other back-end systems. + Keep abreast of industry, best practices and emerging contact center technologies. ** Experience :** + 5 to 7 years of ... work in conjunction with our IT Service Desk and Customer Service Operations team on a major client project....hands-on experience in contact center systems administration, with a focus… more
- Mass Markets (CA)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... WHAT DOES A WORK AT HOME CONTACT CENTER REPRESENTATIVE DO? This position supports customer ...new products and services, and ensure best in class customer experience . In addition to being the… more
- Humana (Sacramento, CA)
- …+ ** Experience as a Lead solutions Architect involving large scale cloud contact center experience solutions implementation on Genesys cloud platform** + ... needs and develop architecture solutions and blueprints for the customer experience center platform solutions...Provide best practice recommendations and optimization opportunities within the contact center experience platform +… more
- Financial Partners Credit Union (Costa Mesa, CA)
- …or equivalent combination of education and experience . Associate's degree preferred. Customer Service and/or call center experience , previous ... a positive, professional image of Financial Partners Credit Union via all contact channels (phone, e-mail, chat, etc.). Provide excellent service to all members… more
- Pearl Interactive Network (Sacramento, CA)
- **Pearl Interactive Network is seeking Seasonal Contact Center Agents (CCAs) to Join Our Talent Community in preparation for future disaster relief efforts.** ... is valued and your growth is supported? We're seeking contact center agents who love helping others,...Spanish) + Must have at least 6 months of customer service-related experience + Basic knowledge Microsoft… more
- Dignity Health (Rancho Cordova, CA)
- …be expected.** **Position Summary:** Under the direction of department leadership, the Contact Center QA Specialist is responsible for delivering effective ... clinical care locations. This position ensures that training is customer focused and needs based. The QA Specialist has...to leadership team. Audits for accuracy and completeness of contact center tasks. The QA Specialist provides… more
- US Tech Solutions (Sunnyvale, CA)
- …ability to influence people to contribute to continuous improvement of operations. + Prior Experience in 1:1 contact center operations. + Proven ability to ... **Job Description:** + The Contact Center Operations Program Manager is...skills, and leadership capabilities to ensure optimal performance and customer satisfaction. **Responsibilities:** + Internal project management support related… more
- Insight Global (Brisbane, CA)
- …are you looking for in candidates for this position? 1+ years IT Support roles. Contact Center experience , Customer Support expertise. Health setting ... must be familiar with specific IT policies and Medical Center regulations. Balances technical knowledge and skill with a...technical knowledge and skill with a high level of customer service objectives in all operations of the Service… more
Recent Jobs
-
Director of Front Office at The Renaissance Pittsburgh Hotel
- Sage Hospitality Group (Pittsburgh, PA)
-
Clerk Non-Clinical - Administrative
- Robert Half Office Team (Oakland, CA)
-
Account Executive - Home Health
- BrightSpring Health Services (Gastonia, NC)
-
Sales Representative - Boca Raton, FL - Endoscopy
- Stryker (West Palm Beach, FL)