• Program Specialist I-DOE

    MyFlorida (Tallahassee, FL)
    …Attendance is an essential function. MINIMUM QUALIFICATIONS: + Previous contact center or customer service experience PREFERRED QUALIFICATIONS: + ... quality customer service through the Educator Certification Contact Center from 8:00 Am to 5:00...We are always improving our technology, our tools, our customer 's experiences and ourselves. * A rewarding experience… more
    MyFlorida (07/24/25)
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  • Sr. GTM Specialist, Amazon Connect Sales & GTM…

    Amazon (Miami, FL)
    …helping customers achieve their full potential? Do you have the contact center (CCaaS) and customer experience knowledge, enterprise expertise, and ... our customers, and working across AWS as #OneTeam. The Customer Experience specialist team helps customers learn...fastest growing AWS services and a leader in the Contact Center as a Service (CCaaS) category.… more
    Amazon (06/20/25)
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  • Bilingual Call Center Representative…

    Mass Markets (Tampa, FL)
    …commensurate with experience and while prior contact center experience isn't required, experience in customer service, tech support, inside sales ... chat, or administrative support in a contact center environment + State or Federal work experience...MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and… more
    Mass Markets (07/16/25)
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  • Collections Representative (Experienced)

    Mass Markets (Tampa, FL)
    …is commensurate with experience . Prior contact center experience , experience in customer service, tech support, sales, or back-office ... optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs… more
    Mass Markets (05/28/25)
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  • UC Engineer III

    Chewy (Plantation, FL)
    …Developer, or Integration) + Experience in high-volume, omnichannel contact center environments + Background in customer experience analytics or ... delivery of customer communication experiences + Analyze real-time and historical contact center data (via NICE, Genesys, Tableau, Snowflake) to identify… more
    Chewy (07/08/25)
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  • Full-time 1st Shift Team Lead, Contact…

    Walmart (Orlando, FL)
    … requests. Escalation matrices. Customer request process lifecycle. Manages contact center operations and supports new initiatives. Interprets standard ... in person or by using telecommunications equipment. **Minimum Qualifications** + 1 years' experience in retail, contact center operations, or a related… more
    Walmart (07/16/25)
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  • Senior Application Architect Contact…

    Humana (Tallahassee, FL)
    …+ ** Experience as a Lead solutions Architect involving large scale cloud contact center experience solutions implementation on Genesys cloud platform** + ... needs and develop architecture solutions and blueprints for the customer experience center platform solutions...Provide best practice recommendations and optimization opportunities within the contact center experience platform +… more
    Humana (07/18/25)
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  • Temporary Hurricane Contact Center…

    Mass Markets (FL)
    …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... learn our account management systems while helping improve the customer experience during a difficult time. Our...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer … more
    Mass Markets (05/24/25)
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  • Supervisor, Contact Center

    University of Miami (Medley, FL)
    …Department of Uhealth Connect has an exciting opportunity for a Full Time Supervisor, Contact Center to work Remotely. The individual in this position is part ... of the UHealth Connect Contact center and will be responsible for...delivery of patient centered care that impacts the patient experience across the UHealth System. Our Department thrives on… more
    University of Miami (07/24/25)
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  • Work at Home Contact Center Agent…

    Mass Markets (FL)
    …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... new products and services, and ensure best in class customer experience . In addition to being the...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer … more
    Mass Markets (05/29/25)
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