- Kyndryl (Tallahassee, FL)
- …+ Strong leadership and transformation skills. + Deep understanding of contact center technologies and customer experience strategies. + Experience ... experience (CX) transformation strategies. + Drive modernization of contact center technology platforms, including cloud-based CCaaS adoption and AI/ML… more
- Zoom (Tallahassee, FL)
- …Solution Engineering team. Do you have a passion for working with customers? Do you have experience working in the Contact Center industry? Do you have a ... and functionality of technologies. Responsibilities + Designing and implementing contact center solutions to meet business requirements and customer needs +… more
- Mass Markets (Tampa, FL)
- …commensurate with experience and while prior contact center experience isn't required, experience in customer service, tech support, inside sales ... chat, or administrative support in a contact center environment + State or Federal work experience...MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and… more
- Mass Markets (Tampa, FL)
- …is commensurate with experience . Prior contact center experience , experience in customer service, tech support, sales, or back-office ... optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs… more
- Chewy (Plantation, FL)
- …Developer, or Integration) + Experience in high-volume, omnichannel contact center environments + Background in customer experience analytics or ... delivery of customer communication experiences + Analyze real-time and historical contact center data (via NICE, Genesys, Tableau, Snowflake) to identify… more
- Mass Markets (FL)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... learn our account management systems while helping improve the customer experience during a difficult time. Our...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer … more
- University of Miami (Medley, FL)
- …Department of Uhealth Connect has an exciting opportunity for a Full Time Supervisor, Contact Center to work Remotely. The individual in this position is part ... of the UHealth Connect Contact center and will be responsible for...delivery of patient centered care that impacts the patient experience across the UHealth System. Our Department thrives on… more
- Mass Markets (FL)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... new products and services, and ensure best in class customer experience . In addition to being the...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer … more
- University of Miami (Medley, FL)
- …. The Department of UHealth Connect has an exciting opportunity for a full-time Contact Center Associate 1 (Remote). The individual in this position is part ... of the UHealth Connect Contact center and will be responsible for...School education required + Minimum 1 year of relevant experience in healthcare and/or customer service required.… more
- Paychex (St. Petersburg, FL)
- …leaders and individual contributors. + Required: 5 years of experience in Inbound contact center experience . Live the Paychex Values + Act with ... practices, business challenges, and innovative solutions that enhance the customer experience . + Develops and drives metric...Bachelor's Degree - Preferred + Required: 3 years of experience in Leading contact center … more