- Prime Therapeutics (Tallahassee, FL)
- …account management across more than one customer interaction channel (eg digital, contact center , mail, text, social media, etc.) + 5 years of ... drives every decision we make. **Job Posting Title** Director, Customer Experience & Omnichannel **Job Description** The...a reasonable accommodation for any part of the employment process, please contact Human Resources at ### or email… more
- Under Armour, Inc. (Tallahassee, FL)
- …Participate in the design and implementation of performance standards. * Evaluate and monitor customer contact drivers and report out to UA leadership. * Support ... you will lead initiatives that strive to make every customer touch point a rewarding experience that...Operation are accurate across various campaigns * Collaborate with Contact Center leadership on reporting and dashboards… more
- Percepta (Melbourne, FL)
- …Associate or bachelor's degree is a plus * A minimum of 2 years of experience in customer service, call center , hospitality, or public relations, or ... first-class service across each market we support. As a ** Customer Experience Specialist** in **Melbourne, FL,** you'll...Your Role** This position is a single point of contact for customers to address sales, product knowledge, service… more
- Chewy (Hollywood, FL)
- …delivering excellent customer experiences. You will use your expertise in contact center operations and workforce management to offer valuable reports and ... as needed. **What you'll need:** + 2+ years call center Workforce Management experience in contact...requirements, or if you need a religious accommodation, please contact ** **###@chewy.com** **.** **To access Chewy's Customer … more
- Mass Markets (FL)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... chat, or administrative support in a contact center environment + State or Federal work experience...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer … more
- Molina Healthcare (Tampa, FL)
- …* Provide service support to members and/or providers using one or more contact center communication channels and across multiple states and/or products. To ... the areas of: Call Quality, Attendance, Adherence and other Contact Center objectives. * Able to proactively.../KNOWLEDGE, SKILLS & ABILITIES** : 1-3 years Sales and/or Customer Service experience in a fast paced,… more
- UGI Corporation (Jacksonville, FL)
- …field or equivalent work experience . * 2+ years' experience in contact center operations or customer service roles * Demonstrated expertise in ... as the primary liaison between the Contact Center (CES) and Field Operations to ensure customer...call handling techniques and customer service best practices. Preferred Experience : *… more
- Mass Markets (Tampa, FL)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... + Collaborate with team members to enhance the overall customer experience . + Complete end-of-day deposits and...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer … more
- SolomonEdwards (Tallahassee, FL)
- …For more information, visit SolomonEdwards Position Summary: SolomonEdwards is looking for a Customer Experience Specialist I for one of its mortgage clients to ... Plano, TX Essential Duties: - Operate in a call center environment as a customer success advocate....and values. Qualifications: - Mortgage and/or financial services call center experience is a plus. - Bilingual… more
- Mass Markets (FL)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... country to resolve support issues and ensure a best-in-class customer experience . You will need to be...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer … more