- Travel + Leisure Co. (Orlando, FL)
- …into exceptional experiences for millions of travelers worldwide. The **Sr. Director Contact Center Prospect and Vendor Management** is responsible for ... new marketing channels and vendor partnerships for the Marketing Contact Center Operations. Primary areas of focus...can strengthen our business, its neighboring communities, and the customer experience . Join our global team and… more
- AdventHealth (Orlando, FL)
- …chat, and other potential contact methods within the centralized Consumer Experience Center (CxC). Expectations of this role include providing exceptional ... maintains a working knowledge of AdventHealth service offerings, service workflows, and contact center technologies necessary to perform all job functions. **The… more
- MyFlorida (Tallahassee, FL)
- …Estimator Tool (https://compcalculator.myflorida.com/) Retirement Analyst II Division of Retirement/Retirement Contact Center State of Florida Department of ... Responsibilities: The Retirement Analyst II (RA II) in the Contact Center primarily answer support desk phone...area of insurance, retirement or social security, administration, call center , customer service, fiscal work, statistics, or… more
- Cognizant (Tallahassee, FL)
- …requirements. . Provide second level Five9 app and Speech Analytics support. **Requirements:** . Experience of Contact Center systems such as Contact ... etc. to provide guidance, thought leadership and operational support as a highly skilled Contact Center advisor. . Experience deploying contact … more
- Mass Markets (FL)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... environment. + Experience in a call center or customer service environment. + Proficiency...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer … more
- Mass Markets (Tampa, FL)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... center environment. + Minimum 1 year of experience in a customer service role. +...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer … more
- Bank of America (Tampa, FL)
- …to execution. **Desired Qualifications:** + Experience in Interactive Voice Response / Contact Center analytics. + Prior experience in developing policy ... We are looking for someone who can lead the Contact Center and Interactive Voice Response Authentication...partners to identify and drive new ideas on improving customer experience , operational efficiency, and reducing fraud… more
- Mass Markets (FL)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... complex deal structuring, financial modeling, and contract negotiation. + Experience in BPO and contact center...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer … more
- Black & Veatch (Frostproof, FL)
- …Degree in Electrical Engineering. + Professional Engineer (PE) license. + Previous experience within Data Centers and/or Data Center Facility Design. + ... _are_ Black & Veatch. We put them at the center of everything we do and empower them to...rating systems. + Strong knowledge of Autodesk Revit + Experience utilizing BIM 360, Navisworks, Revit work sets, view… more
- Mass Markets (FL)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... Maintain high service quality standards to ensure a positive customer experience CANDIDATE QUALIFICATIONS WONDER IF YOU...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer … more