- Google (New York, NY)
- …Experience designing and implementing GenAI based applications, using Agentic design. + Experience with contact center technologies and platforms and ... equivalent practical experience . + 10 years of experience with cloud native architecture in a customer...Experience in Agentic Design, especially Chat and Call Center systems, Agents, Search, and GenAI. + Active US… more
- Brighton Health Plan Solutions, LLC (New York, NY)
- …questions about fee schedules, network participation, and requirements. + Ensure first contact resolution when possible. + Update customer files and communicate ... About The Role The Customer Service Representative assists members, physicians, hospitals, revenue...by management. Essential Qualifications The successful candidate will have experience in a high-volume call center , … more
- Cognizant (Albany, NY)
- …variety of industries. The ** Customer Service Representative** contributes to Cognizant's Contact Center for Foodservice success by providing support to the ... in Spanish/English + At least 2 years of Customer Service experience + Previous call center experience is preferred but not required + Previous … more
- Justworks (New York, NY)
- …service or client-facing role - preferably in B2B SaaS environment or B2B contact center + 1 year of experience working with payroll concepts and practices + ... Customer Support Specialist, Payments New York, New York...on and committed to helping people. You are a customer fanatic with a proven track record of going...Prior experience in PEO, payroll, or HR industries a plus… more
- City of New York (New York, NY)
- … Services is seeking to hire five Clerical Associate Level IV to serve as Customer Service Representatives in the Call Center . The selected candidates will be ... that extends 125 miles north and west of the City. The Bureau of Customer Services (BCS) oversees the production and collection of water and wastewater bills along… more
- Pioneer Bank (Albany, NY)
- …engage in professional, positive, and productive communication through all customer points of contact into the Customer Care Center . Help enrich our ... initial phone call when appropriate and always provides the customer with a World Class Service experience . + Keeps a comprehensive record of all calls and/or… more
- Amazon (New York, NY)
- … Customer Success Specialist within the AWS Specialists & Partners (ASP) Customer Success Center of Excellence organization, you will drive enterprise ... with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion experience - 5+ years… more
- Amazon (New York, NY)
- …initiatives that span delivery, product, and GTM teams to improve overall customer experience * Influence product roadmaps based on insights from ... emerging Generative and Agentic AI technologies to radically change customer 's experience in seeding and scaling our...Cloud, AWS International Product, and the Generative AI Innovation Center . You'll join a diverse team of technical experts… more
- Justworks (New York, NY)
- …professional experience in customer service - preferably in B2B SaaS or contact center environments + 1 year minimum experience in payroll, benefits, ... Customer Support Advocate, Payroll New York, New York...and not limited to skill set, level of relevant experience , and specific work location. Salary ranges for positions… more
- Amazon (New York, NY)
- … Customer Success Specialist GenAI within the AWS Specialists & Partners (ASP) Customer Success Center of Excellence org, you will drive enterprise adoption ... or management consulting serving high-tech clients on go-to-market topics - Experience engaging and influencing senior customer executives, technologists and/or… more