- BJs Wholesale Club (Newburgh, NY)
- …34,000 team members, supporting our members and communities in our Club Support Center , 235+ clubs and eight distribution centers. BJ's Wholesale Club offers a ... merchandise protection procedures, monitoring entrance and exit activity, and providing superior customer service to members. Team Members: + Carry out job functions… more
- Catholic Health (Buffalo, NY)
- …registration in healthcare preferred + One (1) year of experience in a customer service or call center setting preferred KNOWLEDGE, SKILL AND ABILITY + ... for patients by handling calls and inquiries into the Contact Center , ensures all patient inquiries are...+ Knowledge of Healthcare and medical terminology preferred + Experience in Contact Centers preferred + … more
- Catholic Health (Buffalo, NY)
- …performs specialized functions for patients by handling calls and inquiries into the Contact Center , ensures all patient inquiries are addressed and resolved in ... a working knowledge of Catholic Health service offerings, service workflows, and contact center technologies necessary to perform all job junctions. Collaborates… more
- Mount Sinai Health System (Greenlawn, NY)
- … contact as a patient liaison within the access center , check-in/check-out, appointment scheduler, triage, prior authorizations and referrals and neighborhood ... contact as a patient liaison within the access center , check-in/check-out, appointment scheduler, triage, prior authorizations and referrals and neighborhood… more
- Cognizant (Albany, NY)
- …requirements. . Provide second level Five9 app and Speech Analytics support. **Requirements:** . Experience of Contact Center systems such as Contact ... etc. to provide guidance, thought leadership and operational support as a highly skilled Contact Center advisor. . Experience deploying contact … more
- Old Dominion Freight Line (Henrietta, NY)
- …service centers and customer facilities or work sites within the service center 's geographic area. May sort, handle, load, and/or unload freight at company and ... role is essential in supporting our commitment to delivering customer freight safely, accurately, and on time. As a...tools and supplies (eg pallets, straps, rope) + Frequent contact with service center personnel; fast-pace and… more
- Bank of America (New York, NY)
- …to execution. **Desired Qualifications:** + Experience in Interactive Voice Response / Contact Center analytics. + Prior experience in developing policy ... We are looking for someone who can lead the Contact Center and Interactive Voice Response Authentication...partners to identify and drive new ideas on improving customer experience , operational efficiency, and reducing fraud… more
- Catholic Health (Buffalo, NY)
- …performs specialized functions for patients by handling calls and inquiries into the Contact Center , ensures all patient inquiries are addressed and resolved in ... a working knowledge of Catholic Health service offerings, service workflows, and contact center technologies necessary to perform all job junctions.… more
- ASM Global (Brooklyn, NY)
- … Center 's guest-first philosophy by modeling empathy-driven communication and customer -focused behaviors across all interactions with staff and guests. + Maintain ... Maximum Pay Rate: $75,000 Join Our Team at Barclays Center ! Congratulations on taking the first step toward embarking...with a minimum of 3 years of related work experience in customer /guest service experience … more
- Amazon (New York, NY)
- …and technical expertise to help our Customers succeed. The AWS Experience -Based Acceleration (EBA) Team developed a repeatable methodology to drive large-scale ... Customer transformations and accelerate the business benefits of their... business transformation. The Sr. Specialist is at the center of scaling the EBA methodology with thought leadership… more