- Amazon (New York, NY)
- …candidate has enterprise sales experience in related areas (ie customer experience management, contact center ), is a self-starter, and is willing to ... professional. Basic Qualifications - At least 5 years of selling into the customer experience / contact center space - 5+ years of developing, negotiating… more
- Berkshire Bank (Albany, NY)
- …+ Staff Retention Evaluated Factors: + + Financial Center Efficiency + Financial Center Audit Results + Customer Experience Rating + Overall Financial ... and maintain operational excellence while ensuring an exceptional client experience as the leader of your financial center...of experience in branch banking + Supervisory experience Skills & Knowledge: + Customer service/sales… more
- Hartwick College (Oneonta, NY)
- …bill payment by insurance. + Reception and answering of phones (primary phone contact number for Perrella Health Center and Perrella Counseling Center ... 30, 2025 Title: Medical Office Manager for Perrella Wellness Center & Counseling Services Description: Under the supervision of...setting. The Office Manager is the first point of contact for students, faculty, or staff that come to… more
- Kaleida Health (Buffalo, NY)
- …field preferred.** ** Experience ** **10 plus years of experience in customer service/ contact center leadership required. 5 years of experience ... call and contact center transformation initiatives and operationalizing contact center tools and capabilities. Experience building governance systems… more
- Planned Parenthood of Central and Western NY (Rochester, NY)
- …+ GED/High School Diploma required Experience - + Minimum of 2 years of call center experience and/or phone contact in a healthcare setting preferred; ... Center Representative serves as the first point of contact to our organization and should exemplify our service...experience in customer service desirable. Knowledge, Skills, & Abilities + Must… more
- Berkshire Bank (Queensbury, NY)
- … Service line. Duties may include assigning workflow, training CSAs, monitoring customer experience , and ensuring programs are in conformance with established ... Retail Banking Department: Various Branch Network Reports to: Financial Center Manager Status: Non-Exempt Grade: 6 Pay Range: $19.00... Experience : + More than 1 year Teller experience + Customer service experience … more
- Mount Sinai Health System (New York, NY)
- …other communications channels by providing superior customer service. The FPA Access Center which is centralized contact /call center for the Mount Sinai ... Center , you will be responsible for exemplifying patient experience while interacting with patients and visitors over the...desk and office activity, or functions as point of contact in the Supervisor's absence. **Qualifications** + High School… more
- Allied Universal (New York, NY)
- …adapt to changing priorities **PREFERRED QUALIFICATIONS (NICE TO HAVE):** + Prior experience supervising or managing a Security Operations Center , Security ... $30 - $31 / hour + Must exhibit great customer service skills, will be interacting with the general...monitoring center or other closely related call center environment + Military experience + College… more
- Amalgamated Bank (New York, NY)
- …and source relevant training modules that would benefit the Contact Center 's development and performance. Knowledge, Skills and Experience Required: + A ... Assurance Analyst, you should have excellent knowledge of Call Center procedures and expertise in the customer ...to, and daily in-person attendance is required for, the contact center , branch service roles, and general… more
- Rochester Institute of Technology (Rochester, NY)
- …:** 116H **Required Qualifications:** + 5 to 7 years' experience in a direct customer support role in a call center or high volume office environment + ... operational inquiries, requests and issues in a professional and timely manner. The Service Center Analyst will: + Provide customer support for the RIT community… more