- US Bank (Richmond, VA)
- …+ High school diploma or equivalent + Typically, at least 18 months of customer service or related experience **Preferred Skills/ Experience ** + Effective ... excel at-all from Day One. **Job Description** Provides a high level of customer service by responding to telephone or email inquiries, requests, and problems.… more
- Kyndryl (Richmond, VA)
- …+ Strong leadership and transformation skills. + Deep understanding of contact center technologies and customer experience strategies. + Experience ... experience (CX) transformation strategies. + Drive modernization of contact center technology platforms, including cloud-based CCaaS adoption and AI/ML… more
- CoStar Realty Information, Inc. (Richmond, VA)
- Finance Customer Contact Center Specialist Job Description **CoStar Group Company Intro:** CoStar Group (NASDAQ: CSGP) is a leading global provider of ... energetic, highly motivated individual to join our growing Finance Customer Contact Center team. If..."World-Class" experience with every interaction. The Finance Customer Contact Specialist will work collaboratively in… more
- Deloitte (Mclean, VA)
- …solution/accelerator development. Qualifications Required: + Bachelor's degree + 7+ years of experience in contact center technology strategy, design, and ... Our Deloitte Customer team empowers organizations to build deeper relationships...wants to work in a collaborative environment? As the Contact Center Technology Strategy & Modernization Manager… more
- University of Virginia (Charlottesville, VA)
- Thank you for considering a customer service Contact Center position at UVA Health! UVA Health professionals share a common bond: to pursue excellence in ... everything we do for our patients. As a Contact Center team member at UVA Health,...Graduate or Equivalent Experience : 1 year of customer service or call center preferred Licensure:… more
- Mass Markets (VA)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... learn our account management systems while helping improve the customer experience during a difficult time. Our...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer … more
- Mass Markets (VA)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... new products and services, and ensure best in class customer experience . In addition to being the...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer … more
- General Dynamics Information Technology (Fairfax, VA)
- …to Obtain:** None **Public Trust/Other Required:** Other **Job Family:** SCA **Skills:** Call Center , Customer Service,Data Entry ** Experience :** 0 + years of ... agent for change, with a passion for providing world-class customer service + Energetic and enthusiastic with a desire...Manage a high volume of calls in an inbound contact center environment supporting individuals, families, and… more
- University of Virginia (Charlottesville, VA)
- …keeping them updated on various aspects of their visit. This role fully supports the Contact Center during the entire shift. * Manages large volumes of inbound ... * Simple scheduling * Adheres to the service line Contact Center metric standards Team Members are...(AVS) to patients. Provides school/work excuses as appropriate. + Customer Service & Patient Experience : + Serves… more
- Veralto (Glen Allen, VA)
- …** + Associate's Degree, Bachelor's Degree Preferred + 2-3 years of business and/or customer contact center experience preferred + Spanish verbal ... mindset allows us to turn our 50 years of experience and innovative thinking into meaningful outcomes for our...training program, including but not limited to supporting the customer contact center . + Cross-training… more