• Customer Service Systems Ops Analyst

    Under Armour, Inc. (Richmond, VA)
    …Participate in the design and implementation of performance standards. * Evaluate and monitor customer contact drivers and report out to UA leadership. * Support ... you will lead initiatives that strive to make every customer touch point a rewarding experience that...Operation are accurate across various campaigns * Collaborate with Contact Center leadership on reporting and dashboards… more
    Under Armour, Inc. (07/09/25)
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  • Remote Bilingual Customer Service…

    Mass Markets (VA)
    …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... chat, or administrative support in a contact center environment + State or Federal work experience...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer … more
    Mass Markets (08/28/25)
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  • Remote Insurance Customer Service…

    Mass Markets (VA)
    …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... chat, or administrative support in a contact center environment + State or Federal work experience...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer … more
    Mass Markets (07/08/25)
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  • Customer Experience Manager FT

    Coast Guard Community Services Command (Chesapeake, VA)
    …Click on Myself/Talent/Career Center . Search by location or Job Title for: Customer Experience Manager FT - 6429 Chesapeake, VA, US Equal Employment ... Band: NF-1101-05 Closing Date: Until Filled Work Schedule: Full Time Position: Customer Experience Manager Salary: Negotiable Who May Apply: All Sources… more
    Coast Guard Community Services Command (08/28/25)
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  • Customer Support Tactical Team Specialist

    UGI Corporation (Fredericksburg, VA)
    …field or equivalent work experience . * 2+ years' experience in contact center operations or customer service roles * Demonstrated expertise in ... as the primary liaison between the Contact Center (CES) and Field Operations to ensure customer...call handling techniques and customer service best practices. Preferred Experience : *… more
    UGI Corporation (08/29/25)
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  • Customer Escalation Specialist

    Dollar Tree (Chesapeake, VA)
    … experience in direct customer service role** **Minimum 3+ years professional contact center experience ** **Minimum 2+ years in an escalated ... success.** **Maintain consistent updates and communication with the Escalation and Enterprise Contact Center teams Receive, own and manage all escalated issues… more
    Dollar Tree (08/28/25)
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  • Customer Experience Specialist I

    SolomonEdwards (Richmond, VA)
    …For more information, visit SolomonEdwards Position Summary: SolomonEdwards is looking for a Customer Experience Specialist I for one of its mortgage clients to ... Plano, TX Essential Duties: - Operate in a call center environment as a customer success advocate....and values. Qualifications: - Mortgage and/or financial services call center experience is a plus. - Bilingual… more
    SolomonEdwards (08/15/25)
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  • Part Time Retail Customer Experience…

    Michaels (Richmond, VA)
    Store - RICHMOND-VIRGINIA CENTER PKWY, VA Deliver a customer centric shopping experience by managing and delivering effective front-end operations and ... new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier)...receive all other benefits and privileges of employment, please contact Customer Care at ### (1800-MICHAEL)._ EEOC… more
    Michaels (07/20/25)
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  • Remote Mortgage Customer Service…

    Mass Markets (VA)
    …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... country to resolve support issues and ensure a best-in-class customer experience . You will need to be...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer … more
    Mass Markets (08/28/25)
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  • Technical Customer Care Representative…

    Mass Markets (VA)
    …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... customer service background is necessary to provide world-class customer experience . You will interact with hundreds...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer … more
    Mass Markets (08/27/25)
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