- Dollar Tree (Chesapeake, VA)
- … experience in direct customer service role** **Minimum 3+ years professional contact center experience ** **Minimum 2+ years in an escalated ... success.** **Maintain consistent updates and communication with the Escalation and Enterprise Contact Center teams Receive, own and manage all escalated issues… more
- Mass Markets (VA)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... country to resolve support issues and ensure a best-in-class customer experience . You will need to be...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer … more
- Mass Markets (VA)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... customer service background is necessary to provide world-class customer experience . You will interact with hundreds...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer … more
- Capital One (Richmond, VA)
- …**:** + High School Diploma, GED, or equivalent certification + At least 2 years Customer Service or Call Center Experience + At least 1 year ... experience + At least 3 years of Customer Service or Call Center experience...for a position, and you require an accommodation, please contact Capital One Recruiting at ### or via email… more
- Wells Fargo (Roanoke, VA)
- …**Required Qualifications:** + 6+ months of Customer Service, Financial Services or Contact Center experience , or equivalent demonstrated through one or ... **Everyday Banking.** CSBB Operations delivers a diverse set of foundational operational and contact center services for the enterprise and to consumer, small… more
- Walgreens (Aldie, VA)
- …all team members to deliver a distinctive and delightful customer experience , including interpersonal habits (eg, greeting, eye contact , courtesy, etc.) and ... **Job Description:** + Models and delivers a distinctive and delightful customer experience . + Registers sales on assigned cash register, provides customers with… more
- Wells Fargo (Roanoke, VA)
- …one weekend day and some holidays. **Required Qualifications:** + 2+ years of contact experience in a Financial Services environment, or equivalent demonstrated ... you. **About this role:** Wells Fargo is seeking a Customer Resolution Representative to join the Case Management team..., education **Desired Qualifications:** + 2+ years of Call Center experience + Ability to read and… more
- Amazon (Arlington, VA)
- …responsibilities * Own customer storytelling for the AWS Generative AI Innovation Center , a group of scientists and strategists with deep AI expertise that guide ... experience developing compelling content and messaging. Preferred Qualifications - Experience with customer segmentation, profiling, and targeting - … more
- ICF (Reston, VA)
- …Grants Management** ICF is seeking a ** CUSTOMER SERVICE ANALYST** to support the Customer Service Center (CSC) in the Office of the Chief Financial Officer ... (OCFO) within the Office of Justice Programs (OJP). The Customer Service Center (CSC) provides financial and...from an accredited institution. + Minimum 1 year of experience providing administrative financial support in a customer… more
- Google (Reston, VA)
- …Experience designing and implementing GenAI based applications, using Agentic design. + Experience with contact center technologies and platforms and ... equivalent practical experience . + 10 years of experience with cloud native architecture in a customer...Experience in Agentic Design, especially Chat and Call Center systems, Agents, Search, and GenAI. + Active US… more