• Access Associate - PFA Oncology - Contact

    University of Virginia (Charlottesville, VA)
    …keeping them updated on various aspects of their visit. This role fully supports the Contact Center during the entire shift. * Manages large volumes of inbound ... * Simple scheduling * Adheres to the service line Contact Center metric standards Team Members are...(AVS) to patients. Provides school/work excuses as appropriate. + Customer Service & Patient Experience : + Serves… more
    University of Virginia (07/03/25)
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  • Contact Center Supervisor - Sales

    Canon USA & Affiliates (Chesapeake, VA)
    …degree or equivalent post-secondary technical/business education - 2-5 years of recent supervisory experience , preferably in a contact center environment - ... Saturdays) Canon ITS is seeking a dynamic and motivated Contact Center Supervisor to lead a team...daily guidance, performance coaching, and operational oversight-ensuring a high-quality customer experience and a motivated, efficient team.… more
    Canon USA & Affiliates (05/16/25)
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  • Contact Center Agent

    Pearl Interactive Network (Richmond, VA)
    **Pearl Interactive Network is seeking Seasonal Contact Center Agents (CCAs) to Join Our Talent Community in preparation for future disaster relief efforts.** ... is valued and your growth is supported? We're seeking contact center agents who love helping others,...Spanish) + Must have at least 6 months of customer service-related experience + Basic knowledge Microsoft… more
    Pearl Interactive Network (06/27/25)
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  • Senior Member Service Representative…

    United States Senate Federal Credit Union (Staunton, VA)
    …assists in the daily activities involved in the operation of the retail branch and/or contact center . Serves as an ambassador of USSFCU by espousing our "Better ... asked to assist at other branches and/or support the contact center depending on staffing needs. +...experience at a financial institution with relationship deepening, customer service and cash handling environment. Skills: Ability to… more
    United States Senate Federal Credit Union (07/09/25)
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  • Contact Center Specialist - Cardio

    Baylor Scott & White Health (Richmond, VA)
    …healthcare professionals to clinic administrative and provider staff. **Key Success Factors** + Experience in a call center , customer service, or healthcare ... based on position type and/or level **Job Summary** The Contact Center Specialist 1, under close supervision,...and electronic requests. + Ensures a positive and exemplary experience with all customers by focusing on customer more
    Baylor Scott & White Health (07/30/25)
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  • Contact Center Quality Specialist…

    ASM Research, An Accenture Federal Services Company (Richmond, VA)
    …assurance program creation or execution. + Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving ... and analyzes customer feedback to evaluate overall customer experience . Assigns root cause and identifies...+ Professional Certifications or License + 8+ years of experience in call center , quality control, quality… more
    ASM Research, An Accenture Federal Services Company (07/11/25)
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  • Remote Call Center Customer Service…

    Mass Markets (VA)
    …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... High school Diploma/GED + Previous experience in customer service or a call center environment....and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer more
    Mass Markets (06/05/25)
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  • Customer Service Center Manager

    KBR (Mclean, VA)
    Title: Customer Service Center Manager Title: Customer Service Center Manager Belong. Connect. Grow. with KBR! KBR's National Security Solutions team ... award KBR is seeking a highly motivated and career-oriented Customer Service Center Manager to join our...address their concerns and/or pointing them to the appropriate contact within the customer organization that can… more
    KBR (07/23/25)
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  • Contact Center Triage Consultant…

    ASM Research, An Accenture Federal Services Company (Richmond, VA)
    …Performs call follow-up and reporting as assigned. + Demonstrates outstanding customer service. + Demonstrates exceptional understanding of military culture and ... is maintained. + Acts as a clinical Point of Contact (POC) for the supervisors when indicated by business...+ 8 - 15 years of relevant post-graduate work experience in counseling, social work, and mental health services.… more
    ASM Research, An Accenture Federal Services Company (06/25/25)
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  • Customer Service Center

    KBR (Mclean, VA)
    Title: Customer Service Center Representative Title: Customer Service Center Representative Belong. Connect. Grow. with KBR! KBR's National Security ... award KBR is seeking a highly motivated and career-oriented Customer Service Center Representative to join our...address their concerns and/or pointing them to the appropriate contact within the customer organization that can… more
    KBR (07/23/25)
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