- Dollar Tree (Chesapeake, VA)
- …degree or 4+ equivalent years of related work experience preferred.** ** Experience :** **Minimum 3+ years Contact Center Reporting experience ... of Call Center Technology** **Desired Qualifications** ** Contact Center and business process knowledge** ** Experience with ServiceNow** ** Experience… more
- Amazon (Herndon, VA)
- Description The Data Center Security Strategy, Oversight and Risk (SOAR) team is looking for a Senior Global Program Manager who will support DC Security builders ... mission is to standardize and elevate security practices across the Data Center Community, enabling business growth and delivery while safeguarding customer … more
- Amazon (Herndon, VA)
- …the capacity to thrive and succeed in an entrepreneurial and fast-paced environment. Experience in managing data center infrastructure deployments is a plus. ... mitigations to minimize impact. They strive to ensure data center capacity is delivered ahead of customer ...and emerging technologies, related to infrastructure (ie network, data center , hardware, software) - Experience with varying… more
- Mass Markets (VA)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management,… more
- Mass Markets (VA)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management,… more
- Amazon (Arlington, VA)
- …Connect Center of Delivery Excellence (AC-CODE) specializes in delivery customer experience (CX) solutions, leveraging Amazon Connect, that empower customers ... owner - Experience selling to Fortune 1000 or Global 2000 organizations - Experience in Contact Center Technical or Operational roles. Business Process… more
- ChenMed (Richmond, VA)
- …human resources, patient experience , and direct supervision of employees. Leads the VIP customer experience from center entry to exit by ensuring our ... options for our patients in support of the overall center experience . **ESSENTIAL JOB DUTIES/RESPONSIBILITIES:** Leads a...members + Maintains focus on patient retention and positive customer experience and is available and accessible… more
- Mass Markets (VA)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management,… more
- CGI Technologies and Solutions, Inc. (Fairfax, VA)
- …the mission. * Work closely with all existing operational NGD environments at each contact center and the NGD hosting vendor to support 24/7/365 uptime. * ... and tracking the program's budget throughout its lifecycle. * Support CMS's Virtual Contact Center Strategy, including Contact Center Operations,… more
- Dollar Tree (Chesapeake, VA)
- …related work experience preferred.** ** Experience :** **Minimum 3+ years professional contact center experience ** ** Experience training level one ... for all lines of business supported by the Enterprise Contact Center . This includes Store Technical Support, Customer Support and Associate Support.… more