- Aston Carter (San Francisco, CA)
- …solve, organize and manage multiple priorities. SKILLS QUALIFICATIONS: + 2-5+ years' experience in contact center , customer service , human resources or ... and manage multiple priorities. PREFERRED QUALIFICATIONS: + 5+ years' experience in contact center , customer service , human resources or equivalent… more
- Centene Corporation (Sacramento, CA)
- …further resolution + Maintains performance and quality standards based on established contact center metrics + Provides customer service in a high pace ... changes everything for our 28 million members as a Customer Care professional at Centene. As a diversified, national...prevents complaints from being escalated to resolve in initial contact + Serves as the front-line resolution advocate on… more
- EverBank (Irvine, CA)
- …Lead directly supervises Contact Center staff that provide outstanding customer service to the organization's customers. This job is responsible for ... operating policies. Through effective supervision, the Contact Center Specialist Lead contributes to high quality customer... Center Specialist Lead contributes to high quality customer service and long-term retention of customers.… more
- Cedars-Sinai (Los Angeles, CA)
- …+ Prior quality assurance or call monitoring experience within healthcare, customer service , or contact center operations is preferred. + Experience with ... the registration process to positively impact the financial and customer service goals of the admissions department....**Working Title** : Admissions Team Lead - Patient Access Contact Center - Quality Assurance Team (Full-Time,… more
- Newegg Inc. (Diamond Bar, CA)
- …but not required). + Minimum 5 years of experience in customer service operations, contact center analytics, or systems administration. + Proven ... Data Analysis & Reporting + Extract, analyze, and interpret large data sets from contact center platforms (eg, Genesys Cloud, Amazon Connect, CRM, WFM) to track… more
- Mass Markets (CA)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... RESPONSIBILITIES WHAT DOES A WORK AT HOME CONTACT CENTER REPRESENTATIVE DO? This position supports customer service , technical support, and customer … more
- US Bank (Los Angeles, CA)
- …- High school diploma or equivalent - Typically has a minimum of nine months of Contact Center customer service training/experience, 18 months of prior ... work in a highly collaborative and fast-paced environment where customer service is our passion. Join our...identify how US Bank can support their financial needs. Contact Center Experience Specialists also present helpful… more
- Intuit (San Diego, CA)
- …initiatives across large-scale organizations. **Preferred Experience** * Exposure to contact center , CRM, or customer service technologies. * Bachelor's ... Join Intuit's Intelligent Process Automation (IPA) team within the Customer Success organization. As an Intelligent Process Automation Solutions Designer,… more
- LA Care Health Plan (Los Angeles, CA)
- …compliance auditing, or member services. Experience in managed care customer service or contact center environments. Preferred: Experience with ... Required: Strong knowledge of health plan benefits, customer service workflows, and contact center operations. Familiarity with CMS call monitoring… more
- Dow Jones (Los Angeles, CA)
- …Area: Dow Jones - Customer Service Job Category: Customer Service & Contact Center Operations Union Status: Non-Union role Pay Range: $70,000 ... Engagement **You Have:** + Dedication to providing great customer service and have a strong desire...and prioritize your work + A solid understanding of contact center performance and quality metrics +… more