- TEKsystems (Anaheim, CA)
- …that reflects Wescom's core values and commitment to excellence. Skills credit union, banking, contact center , customer service , inbound customer ... service , financial services Top Skills Details credit union,banking, contact center , customer service Additional Skills & Qualifications… more
- UGI Corporation (El Cajon, CA)
- …related field or equivalent work experience. * 2+ years' experience in contact center operations or customer service roles * Demonstrated expertise in ... as the primary liaison between the Contact Center (CES) and Field Operations to ensure customer...call handling techniques and customer service best practices. Preferred Experience: *… more
- Mass Markets (CA)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs ... RESPONSIBILITIES WHAT DOES A WORK AT HOME CONTACT CENTER REPRESENTATIVE DO? This position supports customer service , technical support, and customer … more
- Stanford Health Care (Newark, CA)
- …Contact Center team. The ideal candidate will possess a strong understanding of CCaaS ( Contact Center as a Service ) solutions, Contact Center , ... integration across various communication channels. Qualifications: * Hands-on experience with CCaaS ( Contact Center as a Service ) solutions. * Experience… more
- Dignity Health (Rancho Cordova, CA)
- …and resolves ongoing patient care issues. - Provides effective support and resolution on contact center service -line issues. - Analyzes program goals and ... objectives given current contact center service delivery trends,...multi-site organization. Has demonstrated success in managing high performing customer contact center , or combination… more
- Kyndryl (Sacramento, CA)
- … agents. + Strong leadership and transformation skills. + Deep understanding of contact center technologies and customer experience strategies. + Experience ... to lead strategic sales and consulting engagements focused on transforming Contact Center operations for enterprise organizations, particularly those in… more
- WSP USA (San Francisco, CA)
- **Overview:** WSP is seeking an experienced Contact Center Systems Administrator to work in conjunction with our IT Service Desk and Customer Service ... have a strong background in Genesys Cloud CX, Cisco Contact Center and an ability to work...implement proactive measures to minimize downtime and continuously improve service . + Maintain CX design documentation, standards, and procedures… more
- Deloitte (San Francisco, CA)
- …pioneer in technology who wants to work in a collaborative environment? As the Contact Center Technology Strategy & Modernization Manager you will lead the ... Our Deloitte Customer team empowers organizations to build deeper relationships...on the strategy, design, and oversight of next generation contact center platforms across an enterprise of… more
- Humana (Sacramento, CA)
- …+ **Experience as a Lead solutions Architect involving large scale cloud contact center experience solutions implementation on Genesys cloud platform** + ... model + Provide best practice recommendations and optimization opportunities within the contact center experience platform + Collaborate with internal and… more
- Financial Partners Credit Union (Costa Mesa, CA)
- …training; or equivalent combination of education and experience. Associate's degree preferred. Customer Service and/or call center experience, previous ... contact channels (phone, e-mail, chat, etc.). Provide excellent service to all members of the credit union by...preferred. Proven ability to assist in team motivation. Strong customer service skills, strong ability to cross… more