- Truist (Richmond, VA)
- …New Account Onboarding Analyst reports to the Fiduciary Executive - Onboarding Center of Excellence Team Leader and is responsible for direct oversight into all ... statements and fees. Serve as a centralized point of contact for the opening of Wealth Management accounts and...banking and trust systems, such as Trust 3000, Advisor Desktop . 3. Deposit/general banking knowledge to effectively coordinate the… more
- CGI Technologies and Solutions, Inc. (Fairfax, VA)
- …automation. * Familiarity with IVR systems, CRM platforms, and cloud-based contact center solutions. Desired qualifications/non-essential skills required: * ... Centers for Medicare and Medicaid Services (CMS) Next Generation Desktop platform initiative. The Business Analyst Lead...analysis, with at least 3 years in Medicare call center environments. * Strong understanding of Medicare policies, claims… more
- Highmark Health (Richmond, VA)
- …years of related, progressive experience + Experience as a forecasting or scheduling analyst OR experience in a call center environment using automated ... :** **GENERAL OVERVIEW:** Primary accountability is to perform Command Center support to call center teams and...+ None **SKILLS** + Demonstrated ability to utilize common desktop software tools such as, but not limited to… more
- General Dynamics Information Technology (Chantilly, VA)
- …WILL MAKE AN IMPACT** + Provides technical support and troubleshooting to network, desktop , and/or systems hardware and software + Provides frontline support and act ... as the primary point of contact for large Government organization with diverse customers. +...service management processes. + Supporting a 24x7 world-class service center + Provides first level support for inbound incidents… more
- Koniag Government Services (Alexandria, VA)
- …telecommuting options following completion of IAC training. **Summary:** Specialists provide telephonic contact center support to the general public who seek ... Office (USPTO) to become part of the Inventors Assistance Center (IAC) team. These Specialists answer customer inquiries and...service + Computer knowledge and ability to use various desktop applications specific to the USPTO + Computer knowledge… more