• Director, Consult Partner - Contact

    Kyndryl (Baton Rouge, LA)
    …to lead strategic sales and consulting engagements focused on transforming Contact Center operations for enterprise organizations, particularly those in ... + Lead C-level client engagements and consultative sales for large enterprise contact center transformations. + Guide cross-functional consultants to design and… more
    Kyndryl (07/29/25)
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  • Senior Application Architect Contact

    Humana (Baton Rouge, LA)
    …+ **Experience as a Lead solutions Architect involving large scale cloud contact center experience solutions implementation on Genesys cloud platform** + ... model + Provide best practice recommendations and optimization opportunities within the contact center experience platform + Collaborate with internal and… more
    Humana (08/27/25)
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  • Work at Home Contact Center Agent…

    Mass Markets (LA)
    …careers page, including all screening questions and a brief pre-employment test. POSITION RESPONSIBILITIES Our entry-level Contact Center Representatives are ... POSITION OVERVIEW MCI is a leading Business Process...MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services… more
    Mass Markets (08/28/25)
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  • Temporary Hurricane Contact Center

    Mass Markets (LA)
    …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by ... POSITION OVERVIEW MCI is a leading Business Process...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact more
    Mass Markets (08/23/25)
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  • Zoom Contact Center Sales Specialist

    Zoom (Baton Rouge, LA)
    …(Healthcare, Public Sector, Higher Education) Account Executive with specialized experience in Contact Center sales. Understands the industry standards, and has ... solutions What we're looking for + Experience (5+ yrs) Contact Center Sales Experience + Able to...calendar. We look forward to receiving your application! Anticipated Position Close Date: 09/07/25 Ways of WorkingOur structured hybrid… more
    Zoom (09/01/25)
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  • Contact Center Quality Specialist…

    ASM Research, An Accenture Federal Services Company (Baton Rouge, LA)
    …+ Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + Associate's Degree preferred or equivalent ... + Professional Certifications or License + 8+ years of experience in call center , quality control, quality assurance and/or training. **Other Job Specific Skills** +… more
    ASM Research, An Accenture Federal Services Company (07/11/25)
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  • Contact Center Supervisor - SME

    ASM Research, An Accenture Federal Services Company (Baton Rouge, LA)
    …and clinical conferences + Supports quality and risk management to meet call center target metrics + Ensures complete and accurate documentation in case management ... additional minimum of 3 years' experience in supervisory or leadership position . Prior experience working with military and/or Veterans populations preferred.… more
    ASM Research, An Accenture Federal Services Company (06/11/25)
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  • Contact Center Triage Consultant…

    ASM Research, An Accenture Federal Services Company (Baton Rouge, LA)
    …access to the CMS system is maintained. + Acts as a clinical Point of Contact (POC) for the supervisors when indicated by business needs and acts as mentor for ... a Public Trust clearance **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to,… more
    ASM Research, An Accenture Federal Services Company (06/25/25)
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  • Call Center Team Leader

    Mass Markets (LA)
    …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by ... POSITION OVERVIEW MCI is a leading Business Process...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact more
    Mass Markets (06/13/25)
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  • Entry-Level Political Call Center

    Mass Markets (LA)
    …service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment + Work at home experience + State or ... POSITION OVERVIEW MCI is a leading Business Process...MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services… more
    Mass Markets (08/19/25)
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