- Pearl Interactive Network (Bossier City, LA)
- …**Talent Community** in preparation for **future operations** . If you're an experienced contact center leader with a passion for coaching, accountability, and ... service excellence, we want to stay connected. The **Call** ** Center Supervisor** **(CCS)** is responsible for providing supervision and leadership to Customer… more
- Mass Markets (LA)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by ... POSITION OVERVIEW MCI is a leading Business Process...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact… more
- Cognizant (Baton Rouge, LA)
- …Provide second level Five9 app and Speech Analytics support. **Requirements:** . Experience of Contact Center systems such as Contact Routing and CTI, ... thought leadership and operational support as a highly skilled Contact Center advisor. . Experience deploying ...be accepted until 09/12/2025. The annual salary for this position is between $ 80,000- $ 130,000 depending on… more
- The Hertz Corporation (Baton Rouge, LA)
- …looking for a strategic and operational powerhouse to lead our North American contact center operations and continue to transform our service recovery model. ... Atlanta, Oklahoma City, Estero FL **What You'll Do:** 1. Contact Center Leadership - Operations, Revenue, and...as a company. Individuals are encouraged to apply for positions because of the characteristics that make them unique.… more
- Blue Cross and Blue Shield of Louisiana (Baton Rouge, LA)
- …screen will be required and any offer is contingent upon satisfactory drug testing results._ **JOB CATEGORY:** **Customer Service & Contact Center Operations** ... in or relocation to Louisiana is preferred for all positions . Grade 3 **Are you searching for your next...from home?** **We are actively recruiting for a Call Center Class beginning in October 2025! Apply today and… more
- Mass Markets (LA)
- …crucial in ensuring optimal staffing levels and efficient call handling within our contact center . The ideal candidate will be responsible for monitoring ... POSITION OVERVIEW MCI is a leading Business Process...MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services… more
- Under Armour, Inc. (Baton Rouge, LA)
- …Ensure Hours of Operation are accurate across various campaigns * Collaborate with Contact Center leadership on reporting and dashboards to drive meaningful ... track performance at both the team and individual levels * Collaborate with the Contact Center Leadership and Training partners to evaluate current and on-going… more
- Pearl Interactive Network (Bossier City, LA)
- …and contact - center capabilities. Pearl's focus areas include contact center services, behavioral and mental health, and helpdesk/digital transformation. ... case studies, digital demand gen) that highlight Pearl's consultative, compassionate contact - center model. + Monitor market trends, competitor activity, and… more
- Mass Markets (LA)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by ... POSITION OVERVIEW MCI is a leading Business Process...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact… more
- Mass Markets (LA)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by ... POSITION OVERVIEW MCI is a leading Business Process...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact… more