- M&T Bank (Williamsville, NY)
- …** ** **Overview:** This position is the first level of management within the Contact Center . Directs the daily workflow of an assigned unit of between ... knowledge of departmental systems, documents and procedures Previous call center , banking operations, or customer service experience **Physical Requirements:** N/A… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …and clinical conferences + Supports quality and risk management to meet call center target metrics + Ensures complete and accurate documentation in case management ... system (CMS) + Assists direct reports to deescalate callers, navigates resources, resolves complex concerns, and assesses and takes action in crisis situations + Demonstrates understanding of military culture and addresses Service members by their rank, thanks… more
- CSEA (Albany, NY)
- Member Solutions Center Supervisor JOB SUMMARY: The Member Solutions Center Supervisor reports directly to the Director of Membership. In partnership ... with the Director, the Member Solutions Center Supervisor ensures department goals are being...insurance programs, membership status, local/unit assignment and applicable officer contact information, etc.6. Acts as a liaison to other… more
- Pearl Interactive Network (Albany, NY)
- …**Talent Community** in preparation for **future operations** . If you're an experienced contact center leader with a passion for coaching, accountability, and ... service excellence, we want to stay connected. The **Call** ** Center Supervisor ** **(CCS)** is responsible for providing supervision and leadership to Customer… more
- Elmcrest Children's Center (Syracuse, NY)
- …accommodation or if the accommodation creates an undue hardship to Elmcrest Children's Center . Contact Human Resources with any questions or requests for ... Therapeutic Support Services Supervisor Job Details Level Management Job Location Main...our insurance carrier. Equal Opportunity Statement : Elmcrest Children's Center prohibits discrimination of any kind based on race,… more
- KPH Healthcare Services, Inc. (East Syracuse, NY)
- …Connect With Us! (https://kphcareers-kphhealthcareservices.icims.com/jobs/14476/call- center - supervisor /job?mode=apply&apply=yes&in\_iframe=1&hashed=-336031866) ... training and development within items pertaining to customer service and call center support. **Job Summary:** Provide support to Account Representatives and Client… more
- City of New York (New York, NY)
- …$4 billion of revenue annually. Under the direct supervision of the Call Center Director, with wide latitude for independent judgement and action, the selected ... candidate will work with the Call Center team of Supervisors to develop and implement a...regulations and team developments. In the temporary absence of supervisor , may assume the duties of that position. Note:… more
- Charles Evans Center (Bethpage, NY)
- Medical Secretary Assistant Supervisor Salary: $30.22/hour Monday-Thursday 10a-6p; Friday 9a-5p Bethpage, NY The Charles Evans Center (CEC) is a Federally ... medical, dental and mental health services. The mission of Charles Evans Center (CEC) is to provide high quality, comprehensive healthcare to underserved community… more
- New York State Civil Service (Fredonia, NY)
- …Fredonia State NY Zip Code 14063 Duties Description The Civil Service Test Center Supervisor (TCS) is responsible for managing and overseeing test administration ... HELP No Agency Civil Service, Department of Title Test Center Monitor Supervisor Occupational Category No Preference...staff in the use of remote proctoring software* Maintaining contact with Civil Service Test Administration staff before and… more
- New York State Civil Service (Buffalo, NY)
- …Buffalo State NY Zip Code 14222 Duties Description The Civil Service Test Center Supervisor (TCS) is responsible for managing and overseeing test administration ... HELP No Agency Civil Service, Department of Title Test Center Monitor Supervisor Occupational Category No Preference...staff in the use of remote proctoring software.* Maintaining contact with Civil Service Test Administration staff before and… more