• Experienced Contact Center…

    Mass Markets (Killeen, TX)
    …+ Responsible for hiring, coaching and terminating call center employees + Be a subject matter expert on your client's business + Manage remote employees ... Ability to work in a professional, fast-paced environment + Strong understanding of the contact center environment and the key levers to enhance performance and… more
    Mass Markets (07/11/25)
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  • Contact Center Supervisor…

    ASM Research, An Accenture Federal Services Company (Austin, TX)
    …and clinical conferences + Supports quality and risk management to meet call center target metrics + Ensures complete and accurate documentation in case management ... system (CMS) + Assists direct reports to deescalate callers, navigates resources, resolves complex concerns, and assesses and takes action in crisis situations + Demonstrates understanding of military culture and addresses Service members by their rank, thanks… more
    ASM Research, An Accenture Federal Services Company (06/11/25)
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  • Customer Service Supervisor I

    Mass Markets (Killeen, TX)
    …+ Support hiring, onboarding, and disciplinary actions as needed. + Serve as a subject matter expert on client-specific processes and expectations. CANDIDATE ... and able to report to one of our physical contact center locations. To be considered for...and development of 15-25 representatives within a complex call center environment. The Customer Service Supervisor I… more
    Mass Markets (07/11/25)
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  • Workforce Management (WFM) Forecast and Scheduling…

    Public Storage (Plano, TX)
    …software to automate and streamline forecasting and scheduling processes. + Serve as subject matter expert and lead process improvements related to ... are seeking a highly skilled and experienced Workforce Management Supervisor to join our dynamic call center ...analysis, and schedule generation to support internal and outsourced contact center operations. + Supervise and coach… more
    Public Storage (08/28/25)
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  • Call Center Customer Service Manager

    Mass Markets (Killeen, TX)
    …coaching, and termination processes for call center staff + Serve as a subject matter expert on client-specific operations + Manage remote employees as ... This is a full-time, on-site position at one of our physical contact center locations. We offer competitive compensation, performance-based bonuses,… more
    Mass Markets (07/10/25)
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  • Instrumentation Technician - HVAC / BAS

    MD Anderson Cancer Center (Houston, TX)
    …building and utility equipment, respond to customer calls, provide support to emergencies, subject matter expert , provide leadership and critical thinking. ... JOB SPECIFIC COMPETENCIES Maintain, Repair, Troubleshoot - Subject Matter Expert Lead or...and installations are compliant. Functions as a point of contact for vendors. Prepares and submits reports. Participates in… more
    MD Anderson Cancer Center (07/23/25)
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  • Consolidated Security Operations Center…

    Entergy (The Woodlands, TX)
    …incident response, and process improvement capabilities. This role will serve as a subject matter expert , guiding and mentoring junior analysts, and ... The Consolidated Security Operations Center (CSOC) Senior Analyst will report to the Supervisor of CSOC responsible for providing advanced security analysis,… more
    Entergy (09/03/25)
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  • Enrollment Generalist

    University of Texas Rio Grande Valley (Edinburg, TX)
    …the availability of other supporting programs and refers the students to the respective subject matter expert for in detail counseling. + Provides detailed ... undergraduate and graduate students both in-person and/or via call center regarding all Enrollment Services, including but not limited...meet student needs. Possesses detailed knowledge and is a subject matter expert of regulations,… more
    University of Texas Rio Grande Valley (08/27/25)
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  • Senior Social Worker - Bhip, Edrp

    Veterans Affairs, Veterans Health Administration (El Paso, TX)
    …patient's condition or needs. Throughout the course of treatment the social worker is the subject matter expert on VA and/or community resources. The social ... EDRP Authorized: Former EDRP participants ineligible to apply for incentive. Contact ###@VA.GOV, the EDRP Coordinator for questions/assistance. Learn more Pay:… more
    Veterans Affairs, Veterans Health Administration (08/22/25)
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  • Direct Sales Specialist

    Tractor Supply Company (Midlothian, TX)
    …successful B2B & Bulk Sales relationships and growth. + Serve as subject matter expert and main point of contact for the B2B & Bulk customer to inform on ... The role will serve as the primary point of contact for B2B & Bulk customers in the field....with internal partners locally and at the Store Support Center for the support needed to sustain B2B &… more
    Tractor Supply Company (08/30/25)
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