- CalSTRS (Sacramento, CA)
- …think critically on their feet and has a passion for helping others to join the Contact Center Team as a Contact Center Analyst. Customer Service is ... timely information to make critical, life-impacting decisions. Under the supervision of the Contact Center Team Manager, the Contact Center analyst… more
- Zoom (San Jose, CA)
- What you can expect Zoom is looking to grow its global Contact Center Solution Engineering team . Do you have a passion for working with customers? Do you ... we would love to have you join us here at Zoom! About the Team The Contact Center Solutions Engineer designs, implements, and optimizes solutions to meet… more
- Stanford Health Care (Newark, CA)
- …Stanford Health Care is seeking an experienced CCaaS Telephony Analyst to join our Enterprise Contact Center team . The ideal candidate will possess a strong ... understanding of CCaaS ( Contact Center as a Service) solutions, ...the help desk + Provide analytical assistance to junior team members to resolve application incidents, maintenance items, and… more
- Evolent (Sacramento, CA)
- …looking for a Supervisor, Provider Services to play a pivotal role in leading our contact center team , ensuring the effective and efficient management of ... **What You Will Be Doing:** + Supervise, mentor, and develop a team of contact center representatives. + Conduct regular performance evaluations, provide… more
- WSP USA (Oakland, CA)
- …for tracking incidents, service requests, and change management workflows. + Collaborate with the contact center team to support daily operations and ensure ... experienced Systems Administrator to join our IT Service Desk team . The ideal candidate will have a strong background...Microsoft Dynamics 365, Jira and Jira Service Management, and contact center systems administration. You will play… more
- WSP USA (San Francisco, CA)
- **Overview:** WSP is seeking an experienced Contact Center Systems Administrator to work in conjunction with our IT Service Desk and Customer Service Operations ... team on a major client project. The ideal candidate will have a strong background in Genesys Cloud CX, Cisco Contact Center and an ability to work in ITIL… more
- Kyndryl (Sacramento, CA)
- …to lead strategic sales and consulting engagements focused on transforming Contact Center operations for enterprise organizations, particularly those in ... + Lead C-level client engagements and consultative sales for large enterprise contact center transformations. + Guide cross-functional consultants to design and… more
- UCLA Health (Los Angeles, CA)
- Description The Principal Contact Center Engineer will provide leadership in the development of communications technology and architecture for UCLA Health's ... Enterprise Contact Center , including the design, planning, assessment,...Ability to work effectively and add value as a team member * Documenting network Infrastructure project goals and… more
- Mass Markets (CA)
- …home broadband connection. POSITION RESPONSIBILITIES WHAT DOES A WORK AT HOME CONTACT CENTER REPRESENTATIVE DO? This position supports customer service, ... you will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and...and enthusiastic outlook to work each day. Our entry-level Contact Center Representatives are responsible for the… more
- Financial Partners Credit Union (Costa Mesa, CA)
- …and services via all contact channels (phone, e-mail, chat, etc.) Help the team meet the overall service goal by moving routine calls (balance inquirey, etc.) to ... of education and experience. Associate's degree preferred. Customer Service and/or call center experience, previous experience as a team lead, ability to… more