• Bilingual Contact Center Agent

    Pearl Interactive Network (Sacramento, CA)
    **Pearl Interactive Network is seeking Seasonal Contact Center Agents (CCAs) to Join Our Talent Community in preparation for future disaster relief efforts.** ... is valued and your growth is supported? We're seeking contact center agents who love helping others,... agents who love helping others, thrive in a team , and want more than just another job. Be… more
    Pearl Interactive Network (08/01/25)
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  • Contact Center Operations Program…

    US Tech Solutions (Sunnyvale, CA)
    **Job Description:** + The Contact Center Operations Program Manager is responsible for overseeing the strategy, execution, and continuous improvement of ... contact center operations. This role requires a...intake and execution of requests impacting 1:1 support operations team . (weekly evaluation, summary of intake, Trend analysis &… more
    US Tech Solutions (07/31/25)
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  • Patient Access Rep III - Patient Access…

    Cedars-Sinai (Los Angeles, CA)
    …ID** : 11287 **Working Title** : Patient Access Rep III - Patient Access Contact Center (Full-time, Hybrid) **Department** : CSMC 8560009 CSRC Sched Reg Patient ... **Job Description** **Come join our team !** The Patient Access Rep III is an...for service. Facilitates patient access to Cedars Sinai Medical Center and secures all demographic and financial patient registration… more
    Cedars-Sinai (08/01/25)
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  • Patient Access Rep II - Patient Access…

    Cedars-Sinai (Los Angeles, CA)
    …**Req ID** : 10211 **Working Title** : Patient Access Rep II - Patient Access Contact Center - Full-Time, Hybrid **Department** : CSMC 8560009 CSRC Sched Reg ... top ten in the United States? Come join our team !** The Patient Access Rep II performs all admissions...areas for treatment. Facilitates patient access to Cedars-Sinai Medical Center and secures all demographic and financial patient registration… more
    Cedars-Sinai (06/01/25)
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  • Contact Center Specialist - SaaS

    Vagaro (Pleasanton, CA)
    …we believe in fostering a collaborative and inclusive work environment where every team member can thrive. Our culture is built on innovation, continuous learning, ... career advancement. Join us and be part of a team that values creativity, teamwork, and a commitment to...service level goals and guidelines in a high-volume support center + Replicate and escalate issues to the appropriate… more
    Vagaro (07/11/25)
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  • Contact Center Quality Specialist…

    ASM Research, An Accenture Federal Services Company (Sacramento, CA)
    …to create quality improvement action plans and drive projects working with team and third-party vendors. Accurately compares measurements between team , vendors ... + Identifies trends in service and provides that data to the training team to enhance current training. + Documents customer/call communications processes and makes… more
    ASM Research, An Accenture Federal Services Company (07/11/25)
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  • Project Manager - Enterprise Contact

    Stanford Health Care (Newark, CA)
    …to solve technical and non-technical problems + Ability to work effectively both as a team player and leader + Ability to work well with individuals at all levels of ... the organization + Knowledge of computer systems and software used in functional area + Knowledge of financial concepts such as capital budgeting, discounted cash flow, financial statement analysis and financial forecasting + Knowledge of TSI decision support… more
    Stanford Health Care (08/02/25)
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  • Contact Center Knowledge Manager…

    ASM Research, An Accenture Federal Services Company (Sacramento, CA)
    …to a variety of audiences. + Willingness to work in a dynamic team environment. **Compensation Ranges** Compensation ranges for ASM Research positions vary depending ... on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed… more
    ASM Research, An Accenture Federal Services Company (07/15/25)
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  • Contact Center Triage Consultant…

    ASM Research, An Accenture Federal Services Company (Sacramento, CA)
    …listening skills paired with appropriate clinical interventions. + Works with team to complete all annual compliance requirements such as External Certification ... Authority (ECA) renewal as well as annual training such as Cyber Awareness and PII to ensure access to the CMS system is maintained. **Minimum Qualifications** + Master's degree in social work and Family Therapy, Counseling, or other human services field +… more
    ASM Research, An Accenture Federal Services Company (06/06/25)
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  • Senior Delivery Consultant - Connect and Lex,…

    Amazon (Palo Alto, CA)
    …related field, or equivalent experience - 5+ years of experience as a contact center technology architect, enterprise IT Architect or senior contact ... Cloud, AWS International Product, and the Generative AI Innovation Center . You'll join a diverse team of...center developer working with leading contact center technology platforms and applications, such as Amazon Connect,… more
    Amazon (05/14/25)
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