- Baylor Scott & White Health (Waco, TX)
- …Supervisor Contact Center oversees daily tasks and department activities of the Contact Center team . They guide efforts to train, retain, and engage ... + Supervises the daily schedules, functions, and responsibilities of their Contact Center team . This includes administrative, technical, and auditing tasks.… more
- Camping World (TX)
- …our dynamic, customer-focused organization and bring your unique perspective and expertise to our contact center team ! **What You'll Do:** + Develop and ... We are looking for a Contact Center Engineer to join our team responsible for overseeing a suite of call center systems. This role involves maintaining… more
- Molina Healthcare (San Antonio, TX)
- …by modeling our vision and values in their daily actions. * Dynamic leadership for Contact Center management team and agents. * Partners with Health Plan, ... goals for service and compliance. This role will support contact center operations for all LOB's &...inquiries, service requests, suggestions and complaints. Directly and through team members resolves both member and provider inquiries and… more
- Pearl Interactive Network (El Paso, TX)
- …Foster a positive work environment by providing support, guidance, and mentorship to the contact center team . + Lead initiatives to improve employee ... The **Operations Site Managers (OSM)** is responsible for overseeing daily contact center functions, ensuring optimal workforce management, maintaining quality… more
- Evolent (Austin, TX)
- …looking for a Supervisor, Provider Services to play a pivotal role in leading our contact center team , ensuring the effective and efficient management of ... **What You Will Be Doing:** + Supervise, mentor, and develop a team of contact center representatives. + Conduct regular performance evaluations, provide… more
- Mass Markets (TX)
- …are seeking a dynamic and results-drivenOn-SiteSales Specialist to join our high-volume, fast-paced contact center team . If you are detail-oriented, possess ... computers is essential. + Proficiency in claims management systems, contact center platforms, and MS Office products....of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We… more
- Cardinal Health (Austin, TX)
- …limited to nursing staff + Oversight of daily clinical operations for patient access support contact center team members and provide daily support ensuring ... Oversight of clinical training, coach, teach, train, and mentor team members while monitoring individual and team ...+ Coordinate with senior leadership and Advice and Counsel Center to determine appropriate corrective action, not limited to… more
- Mass Markets (Killeen, TX)
- …pre-employment test. - POSITION RESPONSIBILITIES WHAT DOES SOMEONE IN THIS ROLE DO? Contact Center Supervisors are responsible for the day-to-day activity and ... communication skills, we need your help in managing call center customer service agents. While your team ...a professional, fast-paced environment + Strong understanding of the contact center environment and the key levers… more
- Mass Markets (Killeen, TX)
- …established ourselves as a trusted partner in the industry. We are looking for contact center agents to support inbound and outbound customer service and sales ... and project. This is a full-time, on-site position. Prior contact center experience isn't required; candidates experienced...you will need to be confident, fully engaged, a team player, and dedicated. You are also responsible for… more
- Mass Markets (Killeen, TX)
- POSITION OVERVIEW ENTRY-LEVEL CONTACT CENTER REPRESENTATIVE (FULL-TIME & PART-TIME) We are looking for entry-level call center representatives to support ... for everyone. This is an on-site, entry-level position. Prior contact center experience isn't required; candidates experienced...you will need to be a confident, fully engaged team player dedicated to bringing a positive and enthusiastic… more