- Public Storage (Plano, TX)
- …person will provide software, hardware, telecommunications, network and connectivity support to our Contact Center team . The role performs all activities to ... complete service requests and resolve technical issues for our Contact Center team . This Technician will be responsible for the following: + Primary and… more
- Mass Markets (Killeen, TX)
- …the industry. We are hiring a results-driven Collections Representative to join our BPO contact center team . You will be responsible for contacting customers ... 1-2 years of experience in collections or a similar contact center role. + Strong negotiation and...of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We… more
- Zoom (Austin, TX)
- What you can expect Zoom is looking to grow its global Contact Center Solution Engineering team . Do you have a passion for working with customers? Do you ... we would love to have you join us here at Zoom! About the Team The Contact Center Solutions Engineer designs, implements, and optimizes solutions to meet… more
- Mass Markets (Killeen, TX)
- …a trusted partner in the industry. We are looking for a results-driven Contact Center Operations Supervisor to lead a team of agents in a dynamic BPO ... test. POSITION RESPONSIBILITIES Key Responsibilities: + Supervise and support a team of contact center agents to meet performance targets and client… more
- Mass Markets (Killeen, TX)
- …in the industry. We are looking for a skilled and enthusiastic Contact Center Trainer to join our team . You will be responsible for delivering high-impact ... experience as a trainer in a BPO or high-volume contact center . + Strong facilitation, communication, and...of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We… more
- Evolent (Austin, TX)
- …looking for a Supervisor, Provider Services to play a pivotal role in leading our contact center team , ensuring the effective and efficient management of ... **What You Will Be Doing:** + Supervise, mentor, and develop a team of contact center representatives. + Conduct regular performance evaluations, provide… more
- Mass Markets (TX)
- …are seeking a dynamic and results-drivenOn-SiteSales Specialist to join our high-volume, fast-paced contact center team . If you are detail-oriented, possess ... computers is essential. + Proficiency in claims management systems, contact center platforms, and MS Office products....of benefits and incentives to support and reward our team members. What You Can Expect from MCI: We… more
- Kyndryl (Austin, TX)
- …to lead strategic sales and consulting engagements focused on transforming Contact Center operations for enterprise organizations, particularly those in ... + Lead C-level client engagements and consultative sales for large enterprise contact center transformations. + Guide cross-functional consultants to design and… more
- Mass Markets (Killeen, TX)
- …as a trusted partner in the industry. We are seeking a strategic and results-oriented Contact Center Manager to oversee the daily operations of our BPO ... contact center . This leadership role is responsible...staffing, performance, and service delivery. + Lead and mentor team leaders, supervisors, and support staff to achieve KPIs… more
- Mass Markets (Killeen, TX)
- …Ability to work in a professional, fast-paced environment + Strong understanding of the contact center environment and the key levers to enhance performance and ... communication skills, we need your help in managing call center customer service agents. While your team ...MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services… more